Administrative Assistant Customer Service

MARY E. ALLIANO

HOME#: 856-***-**** - CELL#: 609-***-****

** ********** ****, ****** *******, NJ 08021

E-MAIL: ********@*******.***

OBJECTIVE

To obtain a position with your Company which will challenge my strong innate and acquired skills.

SUMMARY OF QUALIFICATIONS

Proficient in the use of: Windows 7, Window XP, Vista, Word, Word Perfect, Excel, Practice PC, Power Pointe, Print Deluxe, Internet & Outlook

High Level of Efficiency

High Level Performance - Multi-Tasking

Experienced CSR - Fine Tuned Interpersonal Skills

Top Level Supervisors Trust w/Confidential Information

• Typing Speed 70 -90WPM

WORK EXPERIENCE

Lavinsky, Horowitz & Pollard, L.L.C – Accounting Firm – Ventnor City, NJ – Office Manager/Administrative Assistant

Paradise Chem-Dry Carpet & Upholstery Cleaners – Turnersville, NJ

Administrative Coordinator – To the Owners /Office Manager

Developed & Maintain Computer Programs for Company Daily, Weekly, Monthly and Yearly Financials

Prepared and Coordinated Payroll Weekly Entry with Company Accountant

Developed & Maintain Computer Programs for Monthly Financial Reports to the Accountant

Developed & Maintain Website for the Company

Developed & Maintain Computer Generated Advertising Templates for: Yellow Pages, Yellow Book, Clipper, Val-Pack, The Trend, Money Mailer, Repeat Mailers, etc.

Developed & Maintain Client Data Base for the Company which now stands at a total of 73,500

Customer Service Representative – Handle Client Appointments, Client Problems or Complaints

Maintain and Manage, on a Daily basis, Client appointment book which includes 7 counties (Atlantic, Burlington, Camden, Gloucester, Montgomery, Philadelphia and Delaware)

ARAMARK, Inc., Corporate HQ Philadelphia, PA

Administrative Coordinator – to the President of ARA School Nutrition and the CFO of this Same Division and;

ARAMARK, Inc., Corporate HQ Philadelphia, PA

Administrative Coordinator – to the President of ARA/Cory Refreshment Services, Inc. and V.P. of Human Resources and;

ARAMARK, Inc., Corporate HQ Philadelphia, PA

Administrative Assistant to the V.P., Marketing of ARA/Cory Refreshment Services

• Coordinate/work regularly with in-house Legal Department for all phases of business needs for the Corporation. Prepared & maintained Confidential High Level, Mid Level and Departmental Personal Files and Correspondence

• Prepared Bi-weekly Corporate Division Payroll

• Required to have finely tuned interpersonal skills to accommodate this highly visible position as representative liaison for the Division Presidents and VP’s

• Required to work on multi-duty/multi-projects, at any given time and be prepared to re-align priorities for deadline purposes/changes

• Schedule & Coordinate in or out of Town Meetings or Conventions for 50 – 2,500 attendees for weekly or extended period of times; reserving out of town hotels, which included, rooms, special considerations, audio/visual equipment for various meetings, breakfast, lunches, dinners, activities, and entertainment. Also, coordinated all forms of travel arrangements for individual attendees across the US.

• Coordinated Legal and Financial needs to accomplish Merge with ARA/CORY Refreshment Service Division & Hershey Foods Coffee Service Division

• Financial/Statistical Typing of Yearly Business Plans, Yearly Strategic Plans for each division mentioned above. Also design of overheads using “Power Point” in conjunction with outside concerns for color/slide production

• Liaison for the President concerning direct sales and/or customer complaints on regular basis

• Developed and maintained on a quarterly basis Division News Letters and Division Directories on a quarterly basis

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