Customer Service Assistant

Beth Irene Lucier

***/***-****

E-mail: ********@*****.***

OBJECTIVE: To obtain a position as a medical receptionist where I can

utilize my

experience and skills to enhance its environment.

EDUCATION: Golden West College Legal Secretary Certificate

(12/2007) (Honor Roll) Orange Coast College Degree

of Associate in Arts (08/1993)

QUALIFICATIONS: Multi-dimensional professional with legal experience and

extensive office skills consisting of:

. Proficient in Microsoft Office and Internet

. Legal Solutions and ACT

. Comprehensive oral and written communication

. Multi-tasking and project coordination

. Notary Public

EXPERIENCE:

12/07-8/11 Law Offices of Michael Leight, Esq., Long Beach, CA

Legal Secretary to attorneys practicing Civil Litigation

such as Contract Dispute, Estate Planning, and Probate

Produced demurrers, motions, discovery responses and

correspondence

Generated and distributed mail and filed court documents

Organized, opened and closed general office and client

files

02/05-10/07 Law Offices of R. Scott Cornelius, Esq., Santa Ana, CA

Legal Assistant to attorneys specializing in Family and

Criminal Law

Managed ten phone lines

Maintained and updated court calendars and scheduled court

appearances

Copied, scanned, faxed, and mailed time sensitive documents

Created original client base in Outlook

2000-2002 Auto Club of Southern California, Costa Mesa, CA

Claims Reporting

Calmed callers during their crisis situation

Consistently typed reports while on the phone

Updated and gathered membership information

Ordered materials and provided customer service

1999-2000 Tarbell Realtors, Fountain Valley, CA

Realtor

Presented property to clients

Held Open Houses

Operated front desk, answered phones, assisted walk-in

clients

Designed advertisements and performed distribution

References: Furnished upon request

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