Customer Service Registered Nurse

Joni Davis

USA Citizen

*** ***** **** ***. ***

Newport News, VA 23606

********@*****.***

***-**-****

757-***-**** (C)

OBJECTIVE

Highly motivated nurse willing to learn new things; future goals include Registered Nurse license.

Reliable worker with the ability to quickly learn new concepts and skills.

Backed by a solid work history, reputation as a team player and passion for helping others.

Background includes experience caring for children ages 2 – 5 and working with the elderly in a home care environment and a clinical setting.

Current on all immunizations (including tuberculosis and hepatitis B).

WORK EXPERIENCE

Licensed Practical Nurse

04/2010-Present, The Gardens at Warwick Forest, Newport News, Virginia

1000 Old Denbigh Blvd. Newport News, VA 23606

Supervisor: Rhis Boyens- 875-2000

Hours per week: 40

Salary: $17.09

Assist with medication administration

Perform duties assigned by physician

Handles narcotics

Perform charge nurse duties

Certified Nurse Aid – Home Health

12/2007 – 04/2010, Williamsburg Landing, Williamsburg, Virginia

5700 Williamsburg Landing Dr. Williamsburg, VA 23185

Supervisor: Sandy Smead- 565-6525

Hours per week: 40

Salary: $10

Received "exemplary" and "exceed expectations" ratings on all performance reviews. Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.

Demonstrated exceptional ability to interact with residents from diverse cultures and backgrounds.

Provided exceptional medical assistant services to residents in their homes.

Exceptional multitasking abilities frequently alternated between working in the clinic and responding to short or no notice needs by residents for assistance.

Administered injections, provided wound care, and Triage care.

Assisted residents with ADL – Activities of daily living, which includes, but not limited to showers, cooking, home cleaning activities, and companionship.

Warwick Kids Academy

1/2006 - 6/2008, Newport News, Virginia

9288 Warwick Blvd. Newport News, VA 23607

Supervisor: May Byrd- 247-3360

Hours per week: 20

Salary: $8.75

Provided educational support by assisting the teacher in presenting lessons on A,B,C’s, identifying animals, and body parts.

Provided assistance to students as they mastered the skills of daily potty use.

Developed lesson plans to include arts and crafts, basic food preparation, manners, and fun time educational activities.

West Telecommunications

5/2004 – 9/2005, Hampton, Virginia

225 Fox Hill Rd Ste D8 Hampton, VA, 23669

Supervisor: N/A

Hours per week: 20

Salary: $8.75

Telemarketing

Cold calling to Individuals of clients to represent their product in a favorable light.

Received incoming calls, placed orders on the network, ensured clients received the highest level of customer support.

Certifications

11/2009 - present: Licensed Practical Nurse

11/2012 – present: Red Cross CPR

Education

New Horizons School of Practical Nursing – Hampton, VA Graduated 2008

Thomas Nelson Community College – Hampton, VA – Pre-Nursing 9/2004 – 1/2006

Heritage High School, Newport News, VA – Graduated 2004

SKILLS

Customer Service

Certified Nurse Aid – Home health care

Quality Patient Care

MS Word

MS Excel (Basic operation)

MS Outlook

TPMG (Tidewater Physicians Multispecialty Group) unique software for scheduling appointments and tracking patient data.

ADDITIONAL INFORMATION

Available for all shifts, extended hours and weekend assignments.

References available on request.

Feel free to contact supervisors.

Contact this candidate