Sales Manager
Resume:
Elissa Marie Miller
***** ********* **. ******, ** 77388 281-***-**** *************************@*****.***
Objective
To obtain a sales position in which my customer service training and experience will be of benefit to my employer. I am
currently a correspondence student at Brigham Young University and attend online classes. I wish to gain employment
with a company that I may grow with over the next four years and perhaps beyond.
Experience
Part Time Optician (Temporary Help)
November 2011-March 2012 Vision Corner, Houston, TX
• Temporary assistance for busy season (VSP rush)
• Assisted patients in selecting proper frames and lens to fit their RX
• Filed non-medical insurance claims
• Assisted doctor’s with contact fitting
• Top sales in multiple pairs, Anti-Reflective coating, and polarized lens
• Met with sales representatives to select the frame styles the optical carried
• Dispensed and adjusted eyewear
• Excellent customer satisfaction rating
Part Time Custom Framer
July 2011-August 2012 FastFrame, Houston, TX
• Assisted customers in choosing best mats and custom frames to enhance their artwork
• Consultant for pieces that required specialized mat design, shadowbox mount, or conservation
• Maintained and repaired The Wizard Mat cutter, Fletcher Mat Cutter, and glass cutter
• Educated customers on the importance of conservation framing
• Helped organize booth and framing for Bayou City Art Festival
• Help locate rare prints and artwork for clients
Part Time Custom Framer
May 2010-April 2011 Hobby Lobby, Missouri City, TX
• Assisted customers in choosing best mats and custom frames to enhance their artwork
• Consultant for pieces that required specialized mat design, shadowbox mount, or conservation
• Maintained and repaired The Wizard Mat cutter, Fletcher Mat Cutter, and glass cutter
• Educated customers on the importance of conservation framing
• Highest number of custom frames sold per week
• Highest average ticket sale
Optician/Lab Tech/Office Secretary
September 2008-June 2009 Vision Source-Downtown, Houston, TX
• Assisted patients in selecting lens and frames that meet their individual needs
• Filed ALL insurance claims
• Performed final inspection
• Repaired and adjusted patients glasses
• Assisted Dr. Leslie Varkey with clerical tasks
• Met with frame representatives to choose the frame styles carried in the optical
3rd Key Supervisor
January 2007-July 2008 Aaron Brother‘s Art & Framing, Houston, TX
• Performed store’s opening and closing procedures
• Supervised sales floor and frame shop operations
• Assisted customers in mat and framing selections
• Worked in frame shop conservation framing and shadow boxing
• Highest Customer Satisfaction Rating at the Willowbrook location
Lead Optician/Doctor’s Assistant
November 2005- November 2006 Vision Source, Houston, TX
• Assisted patients in selecting proper frames and lens to fit their RX
• Filed non-medical insurance claims
• Worked in a finish lab
• Assisted doctor’s with contact fitting
• Top sales in multiple pairs, Anti-Reflective coating, and polarized lens
• Met with sales representatives to select the frame styles the optical carried
• Dispensed and adjusted eyewear
• Excellent customer satisfaction rating
Optician/ Lab Technician/Retail Manager
March 2004- November 2005 Lenscrafters, Houston, TX
• Assisted patients in selecting proper frames and lens to fit their RX
• Worked in a surface and finishing lab
• Highest average sales in store February 2005-November 2005
• Highest sales in the district June 05 and July 05
• Averaged 7-10 multiple sales a week
• Polarized sunglass lens average ranged from 70%-100% per week
• Highest average customer ticket price
• Highest Anti-Reflective lens average
• Excellent customer satisfaction rating
Custom Framer
August 2002- March 2004 Hobby Lobby Houston, TX
• Assisted customers in choosing best mats and custom frames to enhance their artwork
• Consultant for pieces that required specialized mat design, shadowbox mount, or conservation
• Maintained and repaired The Wizard Mat cutter, Fletcher Mat Cutter, and glass cutter
• Educated customers on the importance of conservation framing
Education
North Harris Community College, Houston, TX
August 2005-December 2007
General Studies
Brigham Young University (Attending Correspondence)
August 2012-Present
Family History
References
Dexter Jones Swati Sachdev
Regional Manager- Luxottica Optician- Vision Source
Josh Uzick Steve Martinez
Custom Framing Manager- Hobby Lobby, Missouri City Manager- FastFrame
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