Customer Service Representative
Resume:
Jana L. Miller **** Woodview SW Canton, OH *****
**************@*****.***
OBJECTIVE: To obtain a part-time or full-time entry-level position which will enable me to utilize my skills and experience and have the opportunity to learn new ones.
EXPERIENCE:
Manpower Temporary Services Akron, OH
Customer Service/Seasonal Position 3/2011 to Present
Evaluated select Kmart Garden Centers to evaluate products, services and condition of weekly shipments and produced weekly progress reports of findings.
Worked independently, flexible and dependant self-starter and strong work ethic.
Nationwide-Jason Varner Agency Canton, OH
Customer Service Representative 6/2011 to 9/2011
Executed daily operations of all general office, quotes, agent memos, policy changes, re-writes and re-quotes on all existing policies and renewals.
Middlebury Manor Akron, OH
Social Work Designee 9/2008 to 10/2011
Executed daily operations of intake, progress reports, MDS reports, resident behavioral issues, and assisted with obtaining benefits (Social Security, Medicaid/Medicare) and locating housing upon release of facility.
Assisted Director of Admissions when needed.
Coleman Behavioral Health Canton, OH
Case Manager 11/2005 to 12/2008
Executed daily operations of intake, progress reports, case planning, referrals, benefits, community resources, consulting, advocating within community on behalf of client, and monitoring medicine compliance.
EDUCATION: The University of Akron Akron, OH
Associates of Science, Social Work 1998
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