Project Manager Management

CURRICULUM VITAE

Objective

Seeking a prospective, challenging and competitive career in the

Information Technology field where I could utilize my experience and

knowledge to accomplish company objectives and develop my abilities and

improve my IT skills.

Experience Summary

Results-driven Project management professional with MBA-level education and

experience in managing full project lifecycle from requirements gathering

to final implementation. More than 17 years of experience in IT field which

includes ERP Implementation, IT operations management, Systems

Administration.& network support. Very capable with a proven ability to

ensure the smooth running of IT Dept. and to provide IT services that will

improve the efficiency and performance of a company.

Professional Experience

Technical

. Extensive experience in dealing the defence contract of US & UK

military divisions.

. Implementing and deploying ERP software (Axapta) systems.

. Full lifecycle project management experience including hardware

installation, software installation, software/hardware testing, user

acceptance testing and release to production.

. ERP experience includes Purchase, Sales, Inventory Management,

Warehouse Management, Production modules etc.

. Technical Customer Service : Help Desk & Field Service Support

Management

. IT Operations Management : Strategy Planning, market analysis &

project budgeting

. Corporate trainer with in-depth ERP training experience.

. Providing remote administration & installation, monitoring and

optimization capabilities for medium size networks.

. Expertise in functional testing, customer scenario testing and

performance testing,

. Stays abreast of industry trends in the business and technology

Management

. Ability to understand the Business unit requirements and therefore

provide them with independent professional advice and guidance.

. Can effectively work on own initiative, as part of a team, or as the

leader of a group.

. Being involved in a project from evaluation, conception and

completion.

. Ability to provide leadership, motivation and strategic direction to a

multifaceted team.

. Team player, strong attention to detail, ability to work with staff at

all levels within an organisation.

. Experienced project manager who has successfully led project teams of

4+ people.

. Able to manage and control projects in multiple project environments.

. Liaising with internal IT consultants and external contractors to

ensure projects completed on time.

. Able to sell the benefits of projects to their target audiences.

Key Competencies and Skills

|Project Management |Innovative IT Initiatives |ERP |

|Vendor Evaluation |Troubleshooting/Resolution |End user support |

|Strategy & Execution |IT Operations Management |Project Delivery |

Work Experiences:-

1) IT Application Support Manager for Supreme Foodservice FZE, Dubai (Aug

2006 - till this date)

Supreme Group is a MNC with Headquarters at Netherlands dealing with the

Defence Food Contracts of different Military divisions(US,UK,UN) globally

with employee strength of 8000+.

Responsibilities:-

1) Detailed analysis of the business processes by each operational &

system area

2) Understanding the change requirements (system, data, training &

reporting)

3) Implementation of the AX and to ensure that all business requirements

are addressed in accordance with the business sub-unit needs.

4) IT infrastructure planning and setup

5) Managing the user training providing user support and implementing

supreme specific configurations where applicable.

6) Working as the main Functional lead in the enhancement of system in

coordination with the Central AX team on interface.

7) Presents and implements technological alternatives to streamline

functions and improve productivity.

8) System testing and commissioning.

9) Go live support at site level

10) Respects confidentiality in discussing consumer/participant, staff,

volunteer and organizational matters; also maintains confidentiality

of organization, project, fiscal and personnel related information.

11) Ensure that all Project tasks are completed on time and in accordance

with the Project scope and requirements.

12) Providing quick and effective business solutions to all areas of

logistics division and minimizing cost wherever possible.

13) Maintenance of application documentations and user manuals.

14) Preparation of RFP for various projects.

15) Maintains a thorough knowledge of the organization and adheres to all

organizational standards.

16) Keeps immediate supervisor well-informed of activities and recommends

corrective actions.

17) Maintains knowledge on current technology by reading technology

periodicals, evaluating new technologies and attending trade-shows,

technical seminars and training sessions.

II) Computer Engineer for Al Ain Dairy, Al Ain, (Oct 1998- Jul 2006)

Al Ain Dairy Data centre was equipped with 10 servers and Storage Area

Network (SAN) from EMC clarion, connected to the application server which

is in the clustered environment. Eight remote locations are connected to

the Data centre using VPN tunnelling through Cisco PIX firewall.

Responsibilities:-

1) Ensure that a reliable IT service exists and that all equipment which

support the staff in carrying out their daily duties at the company is

in order and at optimal performance.

2) Manage and maintains Microsoft Windows applications and systems

including but not limited to Windows XP, Windows Vista, Windows Server

2003 and Microsoft Exchange.

3) System Administration of Great Plains ERP Package

4) Provide support and responsible for the resolution of network (LAN and

WAN) related problems.

5) Define and implement security policies to safeguard data and

information

6) IT Budget preparation and control & monitor the budget allocated to

ensure optimum allocation of resources to different departments of Al

Ain Dairy

7) Maintaining inventory for all IT related hardware, PC's, software,

licenses, and accounts

8) Monitor and tune the performance of software/hardware, evaluate future

considerations for upgrades, both software and hardware to support

applications requirements

9) Liaise with IT infrastructure vendors for identification, selection

and servicing of IT infrastructure

10) Manages and assists with the product and vendor selections as part of

new technology initiatives

11) Performs technological routine operations such as backup, reporting,

and maintenance both at the infrastructure and applications levels

12) Oversees the administration and maintenance of computer stations and

software at the data centre and the different facilities

13) Provides information by collecting, analyzing, and summarizing data

and trends in new technologies for storage architecture, capacity, and

response time

14) Provides and facilities production support to end users

15) Ensuring service level agreement (SLA) is being tracked, followed, and

managed

16) Actively involved in the implementation of ERP package (Microsoft

Dynamics GP) and integration of Van Sales Automation System. with

GP.

II) Computer Aided Design Technician for Al Dana Leather Factory, Al Ain,

(Sept 1995- Sept 1998)

I was working in the CAD/CAM department which is utilising the most

advanced foot ware technology in the world and equipped with highly

sophisticated water jet systems for leather cutting. It consists of

Motorola based CAM work stations and Intel based CAD stations running

under Linux OS and connected to the windows network through PC-NFS Network

Operating systems.

Responsibilities:-

1) Digitizing various designs of sandals and shoes and creating the

different pieces of the design

which is used as the input data of CNC machine.

2) Making patterns of different pieces of design and plotting its graded

profiles.

3) Installation of new software, File management of the server & Software

maintenance.

4) Taking regular backups from the server and other CAD stations.

5) In-charge of the software part of the completely Computer Numerically

Control (CNC) high

pressure (3000 bar) water jet cutting and knife cutting(CAM) machine.

6) Routine, Preventive and Break-up maintenance of all computers in the

factory.

7) Actively involved in the installation of CNC knife cutter.

III) Software Technician for Middle East Lab, Abu Dhabi. (Jan '95 - Sept

'95):-

Middle East Lab was a newly established company engaged in the Geological

studies & Piling works. The company was conducting Soil Investigation

tests, Pile Integrity test, Cube test etc.

Responsibilities:-

1) Troubleshooting workstations, networks, software applications, and other

technologies.

2) Assessed the performance of the existing systems and presented a report

to the management for improving the efficiency of the existing systems.

3) Managed the installation of PITWAP (Pile Integrity Test Wave Analysis

Program) software specially used for detecting the defects in the piles.

Duties also involves dealing with Pile Integrity Test records from the

site and analysing the data and creating graphs and the pile profile

shapes.

4) Trained the Civil engineers of the company to use the PITWAP software.

IV) Technical Training Executive for Informatics Computer Centre, India. (

May '93 - Dec '94)

Informatics is the world leader in IT Training & Education, IT Products &

service, IT Consultancy and Research & Development having centres in

Malaysia, Bahrain, China, Honkong Thailand with H. Q. at Singapore.

Responsibilities:-

1) Supervised the computer lab equipped with 50 systems running under UNIX,

DOS & windows environment.

2) Implemented programs to make sure optimum usage of computers by the

students and ensure that the rules and regulations of the lab are

strictly followed.

3) Installation of new software, creating User-ID, trouble shooting etc.

4) Trained students studying for various courses like Diploma in Computer

Studies (UK), Certificate in Computer Applications & Training etc.

Academic Profile

| | |

|Management | |

| | |

|Master of Business Administration in |From Sikkim Manipal University, |

|Information Technology |India. |

| | |

|Project Management Professional | |

| |From PMI, USA |

| Technical | |

| | |

|3-years Diploma in Computer |From Ploytechnic, Technical Education|

|Engineering |Board, |

| |Government of Kerala, India. |

| | |

|Professional Trainings attended | |

| | |

|Axapta Modules - Purchasing, | |

|Inventory, Sales, Warehouse,Production| |

| | |

|Great Plains Modules - Inventory, | |

|SOP, Purchasing | |

|Cisco Certified Network Associate | |

|Citrix Certified Administrator | |

|Microsoft Technet seminars | |

Softwares Known:-

|Platforms |Windows 7/XP / 2000/2003, Windows |

| |2000 Advanced Server, MILOS, Linux . |

|Technologies |Networking in Cisco platform, |

| |RAID/SCSI/ATA, Exposure to MS Windows|

| |Clustering and Storage Area Network |

| |(EMC Clarion). Citrix MetaFrame |

| |Server 4.0 |

|Tape Backup Software |Veritas Backup Exec and SQL Backup |

| |Agent |

|Programming Languages |COBOL, BASIC, FORTRAN, C, PASCAL. |

|RDBMS |MS-SQL Server, MS- Access |

|ERP |Microsoft Dynamics Axapta 4.0, Great |

| |Plains Ver 8.0 |

|Reporting Tools |Crystal reports Ver XI, FRx |

|Packages |MS- Office, Romans CAD. |

Personal Profile

|Date of Birth |30-05-1973 |

|Gender |Male |

|Nationality |Indian |

|Marital Status |Married |

|Driving License |Holder of valid U.A.E. driving |

| |license |

|Visa Status |Employment |

|Languages known |English, Hindi, Malayalam. |

| | |

General Skills

. Strong planning, organizational and interpersonal skills.

. Effective in promoting a positive, productive work environment.

. Hard working to meet deadlines.

. Quick learning capability

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Rajesh Kumar, PMP

Supreme Foodservice FZE

P.O. Box 22827, Dubai

United Arab Emirates

Contact Tel: +971-050-4586937 (Mob)

: +971-**-******* (Off)

email: ******.***@*****.***

Contact this candidate