Medical Assistant Customer Service
Resume:
Jenny Vargas
Dallas, TX *****
************@*****.***
PROFESSIONAL PROFILE
• Bilingual
• Medical Assistant with superb customer service
• Excellent people skills and thrives on helping to solve problems
• Strong attention to detail and proficient at running and handling office equipment
• Superior coordination ability-filing, charting, documenting, organizing, along with other handling other office
requirements
• CPR and First Aid certified, experienced in the ability to assist residents and clients with activities of daily
living
EDUCATIONAL BACKGROUND
• Sanford Brown College
Medical Assistant, 2012 Graduated 6/2012
SKILLS
•
• •
Medical Terminology Vital Signs
• •
Charting Anatomy & Physiology
• •
Medical Insurance Phlebotomy
• •
HIPAA and OSHA Injections
• •
CPR Certified EKG
• •
Glucometer testing Urinalysis
HEALTHCARE CLINICS 8/12-Present
Phlebotomist
5313 Ross Ave.
Dallas, TX. 75206
• Obtain lab requests from the nursing station
• Use standard methods a phlebotomist, prepare patients for specimen collection
• Collect specimens (blood, nasal and oral swabs) from patients according to the request
• Perform drug screening
CLINICAL EXPERIENCE/PRACTICUM
Medical Assistant 4/12-8/12
MedAlert Occupational Management. Inc.
3141 Irving Blvd Ste 220
Dallas,TX 75247
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare them for the physician.
• Record patients' medical history, vital statistics and information such as test results in medical records.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
• Inventory and order medical, lab, or office supplies and equipment.
• Perform routine laboratory tests and sample analyses.
• Set up medical laboratory equipment.
ADDITIONAL EXPERIENCE
Manager 04/04-10/11
Sport Clips Haircuts
Dallas, TX
• Determine staffing requirements
• Hire and train new staff
• Supervise direct reporting staff according to overall company policy
• Set employee goals and objectives
• Monitor staff performance including performance reviews
• Delegate work duties to staff
• Evaluate current business processes and systems
• Plan and implement procedures and systems to maximize operating efficiency
• Coordinate financial and budget activities for maximum operational efficiency
• Responsible for the achievement of department/division/unit productivity and quality goals
LICENSURE AND CERTIFICATIONS
CPR-Certified American Heart Association Expires 06/2014
References available upon request
Contact this candidate