Sales Quality Assurance

Rahul Kapoor

E-*** second floor, Greater Kaliash part 2, New Delhi, Delhi 110048

Cell: 91-783******* :

*********@*****.***

Executive Profile

Seasoned industry personnel with 5 years of experience. In-depth knowledge of business development operations at all levels.

Demonstrated proficiency in staffing, training and development, budgeting, costing program management.

Skill Highlights

● Human resources management

● Small business development

● Business operations organization

● Background in textile industry

● Sales Analysis

● Product Development

● Purchasing - This includes pricing and quality

assurance

Core Accomplishments

Business Analysis

• The job requires expertise in understanding business needs, assessing the impact of changes, capturing,

analysing and documenting requirements and then supporting the communication and delivery of those

requirements with relevant parties.

Business Development:

● Established and managed partner relationships on a daily basis.

● Developed new marketing strategy which led to working with hotel groups such as Savvoy Suites, ITDC Ashoka

and Le Meridian.

Contract Negotiation:

● Evaluated, analyzed and negotiated the contract basis the current market pattern for the associated vendors &

clients.

● This gave me a an in-depth knowledge of product costing.

Operations Management:

● Managed end to end Production planning which resulted in to an increase from 10k to 50k garment pieces per month.

● Handled marketing, finance and production functions which gave a holistic picture of the business cycle.

People Handling:

● Have an experience of handling a work staff of 200 people (approx).

Professional Experience

Business Head

January 2010 to Current

K&S Furnishings – New Delhi, Delhi

● Negotiated pricing with vendors regarding wholesale billing and marketing procedures, decreasing monthly costs by 10-

12%.

● Directed and coordinated the production, processing, distribution and marketing activities of Textile Industrial

Organization. Estimated costs and set quality standards. Collected, monitored and disseminated market

intelligence/maintain competitor database. Increased sales volume by adding 12 accounts in the northern Indian

Territory.

● Contacted new and existing customers to discuss how their needs could be met through specific products and

services.

● Attended trade shows and sales conferences Pan-India Level.

● Funds management and funds allocation.

● Supply chain management

● Market forecasting / sale forecasting.

● Client managements and customer handling

● Project Management

The execution, monitoring, control and closing of a project

Creating and implementing schedules to meet deadlines

Cost estimation along with budget control and development

Structuring and resourcing a team

Performing quality assurance

Risk management and mitigation

June 2007 to December 2009

K & S Garments Express – New Delhi, Delhi

● Business Analysis

● Developed new process for employee evaluation which resulted in marked performance improvements.

● Monitored multiple databases to keep track of all company inventory.

● Supervised production schedules, production quality and on time delivery.

● Mastered the intricacies of the process flow within each department.

● Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.

● Planned and directed staff training and performance evaluations.

● Approved all sales staff budget expenditures.

● Generated monthly and annual sales reports.

Technical Skills

• Proficient in the use of MS Office applications including Excel 07

• Proficient in grasping new software and new systems.

• Proficient user of Accounting Software Tally 7.2

Corporate Experience

• Summer internship with a Television production house called Contiloe Films Pvt Ltd based in Mumbai for a period of 8

weeks starting 4th June 2004 onwards.

• 2006 - Dissertation: Project report on the Changing Face of the Banking Sector in India for ABN Amro Bank. 2006 –

Summer Internship: ABN Amro Bank Delhi (Large Business Relations department Direct reporting to AVP Sales) Sales

Pattern analysis and Sales for the bank.

Projects Handled

• The impact of celebrity endorsements in marketing and their influence on consumer buying Behavior and brand

building.

• The industry analysis of the packaged food industry in India.

• The industry Analysis of the Two-wheeler industry in India.

Education

Amity Business School 2007

Noida, UP, India

Entrepreneurship & Marketing

MBA

Amity Business School 2005

Noida, UP, India

Marketing & Sales

BBA

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