Michael H. Gotsch **** Hayes Street NE, Spring Lake Park, MN 55432 763-***-**** *******.*********@*****.***
Summary_____________________________________________________________
Friendly, skilled cosmetologist, working to earn a full-time position in a respectable and well run salon. Experience & Skill______________________________________________________
Salon
--Will complete cosmetology school late December 2012
--Volunteer my time cutting, coloring, and styling friends and family for over three years.
--Working familiarity with Oster, Andis and Wahl clippers and trimmers .
--Knowledgeable in Wella & Redkin coloring product lines, including mixing and application .
--Able to perform nail care using OPI products (manicures, pedicures).
--Worked with men’s and women’s hair of all textures and lengths Customer Service
--Provide friendly customer service and greet customers upon arrival.
--Explain services & recommendations to ensure best customer experience.
--Review prices & services with each customer.
--Explain process in multi-step services.
--Go through invoice/receipt on completion of service
Sales
--Values Vendor honesty .
--Stays on top of product knowledge .
--Able to communicate with diverse groups of people.
--Make add-ons a priority.
--Multiple lines of service to multiple customers.
--Explain benefits of better quality options to ensure customer receives best service
Education/Certifications________________________________________________
Certification and Licensing in Cosmetology Regency blaine mn.
Certificate in Small Business Management mcec faribault mn