Sales Customer Service

Todd C. Toure

***-** ******* ******, *********** Gardens, NY, 14413 347-***-**** *******@*****.***

Summary: Driven, results-oriented, Highly skilled Professional and Knowledgeable Salesperson,

Proven ability to provide quality, efficient customer service with a strong attention to detail.

Experience: ASA Institute/The College for Excellence Brooklyn, NY

6/2006/ -12/11 Admission Representative

• Improved Implemented sales presentational: features in which resulted in a greatly improved enrollment of students.

• Recruited students.

• Developed telemarketers to assist in enrollment of students.

• Provided career and financial aid

Regan-Pontiac Buick Queens, NY Queens, NY

Sales Consultant

• Actively marketed GMC products and services to clients and prospective buyers.

• Prequalified and assisted in obtaining loans for leasing and financing

• Provide assistance and determined the needs of customers in regards to

• purchases

• Navigate the delivery of vehicles to customers

• Follow-up with customer’s to ensure their needs were met

11/04 – 07/05 Cross County Funding Queens, NY

Loan Officer

• Gathered, reviewed and analyzed documents for loan approvals

• Determined pre-qualifying needs and assesses credit risks

• Maintained continual contact with client throughout the loan process

• Continually achieved sales goals

2/04 -11/05 Mortgage Warehouse Hauppauge, NY

Loan Officer

• Assisted Clients and prospective clients in obtaining loan approvals

• Responded to incoming calls from prospective clients

• Maintained regular contact with clients throughout the loan process

04/03 -12/03 Ameriquest Mortgage Company Queens, NY

• Assessed prospective clients interest in obtaining mortgage equity loan

• Determined the proper loan parameters to use when calculating loan revenue by using the pricing model in the loan origination computer system

• Reviewed customer documentation to ensure compliance with underwriting guidelines

• Served as the closing agent by assisting and explaining the documents to the client and obtaining the necessary signatures

• Disbursed funds to clients

• Prepared and provided accurate reports of business development activities to Branch Manager

Education: Russell Sage College Albany, NY

Associates in Applied Science in Business Administration

American Academy of Dramatic Arts New York, NY

2 year Academic diploma (Thespian Training)

National Association of Pharmaceutical Sales Representatives

Sales Training Program/Certified National Pharmaceutical Representative

#586712012# Passed 10/52 Accident&Health Insurance State Exam

New York, NY

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