Sales Manager

Charles Long Jr.

**** ******** ******

Cleveland, OH 44106

Cell: 216-***-****

Home: 216-***-****

***************@*****.***

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OBJECTIVE: To obtain a challenging managerial position within a company

that offers stability and room for advancement.

SKILLS & QUALIFICATIONS

. 21+ years of management experience

. Successfully managed and budgeted over $5.5 million in annual sales

. Staffed and managed 50+ employees and supervisory staff

. Efficient in maintaining schedules, strong organization skills

. Punctual, flexible and extremely dependable

. Detail oriented, excellent written and verbal communication skills

. Quick learner, able to effectively handle multiple tasks

simultaneously

. Capable of working independently or in a team environment

PROFESSIONAL EXPERIENCE

Paradise Day Care East

Cleveland, OH

Marketing Coordinator

11/2001 - 5/2003

. Analyzed problems

. Submitted proposals and recommendations for cost effective solutions

. Organized and planned convention displays

. Executed direct mail advertising campaigns

CVS Pharmacy Cleveland, OH

Store Manager

11/2000 - 11/2001

. Managed high volume store with $2.5 million dollars in annual sales

. Reduced shrinkage from 6% to 1.2%

. Hired and trained a staff of 16 associates while Directing all floor

sales activities

. Handled all merchandising, inventory control, ordering, cash control

and maintenance functions

. Prepared daily sales reports and weekly payroll

CVS Pharmacy Cleveland, OH

Assistant Store Manager

2/1999 - 3/2000

. Handled hiring, merchandising and cash control for store

. Supervised 15 employees, opened and closed store

. Prepared bank deposit and daily sales report

Pat Henry Research Cleveland, OH

Marketing Manager

3/1992 - 1/1999

. Developed and maintained accounts with 2500 clients from small

entrepreneurial to fortune 500 companies, via telemarketing, personal

visits and referrals

. Managed human resources functions of recruiting and hiring

. Supervised sales and support staff

. Managed all accounting and financial matters

. Established company polices and procedures

. Provided leadership for overall strategies and directions

. Interacted with importers and domestic factories and sourcing new

products

. Negotiated purchases, functioning as final authority to resolve client

account problems

Rite Aid Pharmacy Inc Cleveland, OH

Training Store Manager

4/1990 - 3/1992

. Supervised staff of 12 employees

. Responsible for training, scheduling and evaluating work performance

. Maintained and updated inventory, documents and control procedures

. Recommended procedural changes to expedite product movement through 4

metro stores

. Coordinated meetings with manufacturers to resolve problems regarding

defective products

Majestic Liquor Westlake, OH

Regional Sales Director

9/1987 - 3/1990

. Managed a sales marketing staff of account managers and sales

representatives

. Monitored and studied the effectiveness of the national distribution

network

. Organized and planned conventions displays and strategies

. Oversaw all aspects of sales marketing budget

. Published monthly newsletters, produced advertisements and posters

Continental Valet Cleveland, OH

General Manager of Operations

8/1983 - 9/1987

. Oversaw entire operation of human resources from recruiting, training,

and developmental strategies

. Forecasted projections for the fiscal year

. Negotiated new real estate contracts and various duties involving

health benefit packages

California Eagle

Cleveland, OH

Grocery Store Manager

1/1982 - 7/1983

. Budgeting functions for a grocery store with $3 million in annual

sales

. Managed human resources functions

. Coordinated a management staff of three supervisors and 30 floor

associates

. Developed a merchandise plan to increase sales and ensure complete

customer satisfaction

EDUCATION

John Carroll University

Cleveland, OH

Bachelors of Science 5/1989

Dale Carnegie Cleveland, OH

Business & Human Relations

1/1989

Cuyahoga Community College Cleveland, OH

Associate of Arts 4/ 1981

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