Customer Service Data Entry
Resume:
Alicia Gerze
Wayland, MI *****
******@*****.***
Skills: Typing @40wpm Vital signs Appointments
Terminology CPR Receptionist
Filing Data Entry Insurance Billing
Bookkeeping Microsoft Word Transcriptions
Workers comp Hippa Trained Quark Express
Photo Shop Microsoft Access Hospice trained
Education:
September 2003 to May 2004 Olympia Career Training Institute
Grand Rapids. MI
Medical Administrative Assistant
Graduated with honors, perfect attendance.
Student council representative
April 2004 to May 2004 160 hours administrative experience at
American Red Cross Holland, MI
Duties included: Data entry, answering multi-line phones,
Scheduling, customer service, student registration, and
document development for Health and Safety Services,
bookkeeping(daily cash log and receipts).
August 2001 to June 2003 2 Years Commercial Arts
Allegan, MI
Member of Technical Vocational Honor Society.
State Speech Champ
Employment History:
August 2012 to Present PESG Paraprofessional Substitute
Wayland, Hopkins School Districts, MI
Duties Include: Performing the paraprofessional’s normal daily
functions and writing a summary of any issues.
November 2011 to Present Wings of Hope Hospice Volunteer
Allegan county, MI
Duties include: Taking care of endlife patients. Family support.
Office support.
May 2010 to Present Dorr PTO
Dorr, MI Wayland Union School District
Duties include: Teacher support, fundraiser organizing and
distributing, organizing school functions, obtaining and counting
labels for education. Approving funds for multiple requests.
September 2008 to November 2008 Halloween USA
Grandville, MI
Duties Included: Customer service, answering multi-line
Phones, costume retrieval, cashiering, merchandising, product
Layout and setup.
August 2005 to January 2007 St. Mary’s Lacks Cancer Center
Grand Rapids, MI
Patient Care Coordinator
Duties Included: Escort patients back for Doctors and Nurses,
Obtain patient vitals, medical record requests, flat filing, stock
patient rooms and doctor areas, prep for bone marrows and
spinal taps, disinfect rooms after, check and call for missing
orders, check charts, answered multi-line phones, and covered
front desk.
July 2005 to August 2005 Patio Enclosures Inc.
Holland, MI
Receptionist/Data Entry
Duties Included: Data entry, answering multi-line phones,
and flyer distribution.
August 2004 to August 2005 Kohls
Grandville, MI
Shoes/Children/Cashier
Duties Included: Customer service, answering multi-line
phones, merchandising (stocks/returns), shoe retrieval, and
back up cashier.
January 2002 to March 2003 Family Dollar
Wayland, MI
Cashier
Duties Included: Customer service, answered multi-line phones,
cashiered, and processed merchandise /returns.
May 2001 to March 2002 Quality Farm and Fleet
Wayland, MI
Duties Included: Customer service, answering multi-line phones,
cashiering, processing merchandise/returns.
May 2000 to August 2000 Burnips Shell
Jamestown, MI
Stocker/Cashier
Duties Included: Customer Service, Bookkeeping, answering
phone, cashiered, vendor verification, and merchandise control.
References available upon request
Contact this candidate