RESUME
OBJECTIVE: I am looking for an interesting job using my extensive
experience.
EMPLOYMENT:
Veritude August 2012 - November 2012
Call Center for Insurance Enrollment
. Facilitated insurance enrollment by answering questions at call center
and enrolling clients into their chosen insurance plan.
. Answered telephones and gave information to callers and routed calls
to appropriate departments.
. Provided personalized services to all customers.
. Applied knowledge of different insurance plans in helping customers
find what they needed.
Kelly Services May 2012 - June 2012
Claims Examiner
. Temporary position in an insurance claims department.
Lutz Transcription October 2011-May 2012
Radiology transcriptionist
. Medical transcription for a private radiology clinic in Phoenix
working from home as an independent contractor.
. Transcribing all radiology reports including MRIs, CTs, x-rays,
nuclear medicine, and mammograms for all of the doctors in the clinic.
Clear Choice May 2010 - July 2011
Transcription
Medical transcriptionist
. Worked from home as an independent contractor transcribing dictation
for a clinic in Wisconsin, including rheumatology, Urgent Care
appointments, and nursing home appointments.
United Hospital September 2006 - May 2010
St Paul, MN
Radiology transcriptionist
. Worked as an employee in the radiology department of a large urban
hospital.
. Was responsible for all transcriptions from the hospital for all of
the radiology doctors, including MRIs, CTs, mammograms, x-rays,
fluoroscopy, nuclear medicine, interventional radiology, and biopsies
using Epic Electronic Medical Records.
Minneapolis Clinic of October 1994 - July 2006
Neurology
Medical transcriptionist
. Worked as an employee at a large neurology clinic transcribing
dictation for neurologists and one psychologist.
. Transcribed letters, office visits, and consultations using Microsoft
Word and other programs.
Cargill, Incorporated February 1977 - July 1994
Wayzata, MN
Legal Secretary/Administrative Assistant
. Worked as a legal secretary in a large corporate legal office of an
international corporation for three attorneys.
. Operated typewriter and computer to transcribe notes of dictation of
correspondence and legal contracts.
. Composed and typed routine correspondence.
. Answered telephones and gave information to callers and routed calls
to appropriate attorneys.
. Greeted visitors, ascertained nature of business, and conducted
visitors to appropriate people.
. Arranged travel schedule and reservations.
. Chosen as a senior administrative assistant.
. Consistently met or exceeded annual quality goals.
. Helped in preparation of files for court cases.
. Maintained high standards of excellence.
. Operated computers, copier, and fax equipment.
EDUCATION:
UNIVERSITY OF MINNESOTA: (1974) B.S. in Elementary Education.
Taught school (2nd grade) on the Zuni Reservation in New Mexico during 1974-
1975.
MEDICAL INSTITUTE OF MINNESOTA: (1990-91). Courses in biology, anatomy,
MRI anatomy, ultrasound, medical terminology.
HENNEPIN COUNTY VO-TECH: (1997-2001). Associates degree in computer
programming.
REFERENCES:
Available upon request.