Customer Service Sales

Christine D. Smith

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**** ****** **., ****** ****** MI. 49022 269-***-**** Alt. 269-***-****

Objective Seeking a position, which will utilize my Customer Service and problem solving skills

Experience Customer Service Representative

1997-2000 Goldblatts, Chicago IL.

• Responsible for cash sales associate

• Responsible for returns and exchanges

• Developed Excellence in sales training course

Assistant Store Manager

2000-2003 Blockbuster, Chicago IL.

• Trained new Customer Service Reps, and Shift Leaders

• Responsible for sales

• Responsible for balancing cash at the beginning and end of the day

Operation Supervisor

2003-2010 Best Buy Benton Harbor MI.

• Responsible for problem solving

• Responsible for pay role

• Responsible for Schedules

• Responsible for front-end and leading Customer Service a Front Lanes

Teacher Assistant,

2010 - Tri County Head Start, Benton Harbor, MI

• Performed stock inventory for six classrooms T

• Traveled to other schools to work with kids with special needs

• Watching kids while they play inside/outside of school

• Going over lesson plans

• Making sure to utilize Conscious Discipline

Volunteer Experience Harbor Habitat For Humanity

2005-

Education Benton Harbor Sr. High, Benton Harbor MI.

1994-1997

• Diploma

• Drama/speech

• Radio and T.V.

Pyramid Career Institute, Chicago IL.

1998-1998

• Certificate

-Successfully completed Computer-Driven Customer Service

- Develop skills in the recent computer software technologies and Customer Service

Techniques

• Criminal Justice

Indiana Business College, Indianapolis IN.

2007-2008

• Psychology

University of Phoenix

2010-

Skills Microsoft Office: Word, Excel Type 40 wpm.

References Reference are available upon request

Contact this candidate