Business/Systems Analyst

Collins Owusu–Agyemang

**** ******** **** **, *** 720 Duluth, GA 30096 • Phone 678-***-**** • Email: *******@*****.***

CAREER OBJECTIVE

To attain an entry level position in Business/Systems Analysis field to contribute my knowledge for the growth of the company while engaging in a challenging experience that will allow me to develop my skills and also to grow in the company.

EDUCATION

Devry University, Georgia

Bachelor of Science in Business Administration :

Concentration: Business Information Systems 2012

Chartered Institute of Marketing, UK

Diploma in Marketing 2003

TECHNICAL SKILLS

Network/Operating Systems: Net view, UNIX.HP Open view

Applications/Languages: Lotus Notes, Smart Draw, Visual Basic.NET, C++, HTML, SQL, Access, Visio, Java Script, Adobe Dreamweaver, Knowledge in Software Development Methodologies.

Software: Microsoft Word, Excel, PowerPoint, Microsoft Project

Business: Marketing, Customer Service, Merchandising, Records Management, Data Entries, Manugistics, i2, Servigistics

BUSINESS INFORMAITON SYSTEMS PROJECTS

• Successfully designed and implemented a hospital patient database and bill recovery system for Rophi Health Center using Microsoft Access.

• Designed a case diagram for an ATM system using VISIO.

• Designed a two-tier application which retrieves a password from an Access database, exponent and average calculator using VB.net.

PROFESSIONAL EXPERIENCE

The Home Depot, Inc. 2007- Present

Merchandising Execution Technician

• Use strategic thinking to approach problems and create solutions

• Develop and implement project plans; determine requirements, deliverables, resources, timing/milestones, and communicate findings and project status clearly and professionally through presentations.

• Provide comprehensive report out to merchandising senior leaders on assignments and other related projects

• Coordinate with the store management to enlighten store associates about a new product

• Check the store in-stock level and help reorder low stock

• Communicate new changes in the store system to the store associates

• Help the store to ensure efficient customer service

• Communicates shortages of merchandise through proper channels to ensure accurate stock

• Execute new projects in-line with the companies specifications

• Set bays to the company’s new planogram

DHL Logistics 2003-2007

Inventory Specialist (Team Lead)

• Tracks the transportation and distribution of inventory

• Coordinates inventory requirements and procurement details with vendors and customers.

• Makes inventory budgets and maintains the company’s stock ratio

• Oversees the records of all stocks and compiles evaluation reports

• Counting; accounting and reporting of inventory surplus, product returns, and damages; cost movement of company

• Products evaluation and purchase and invoice details assessment; re-stocking and filling order forms; and estimation of potential stock requirements according to sales reports

Crescent Financial Services 2001-2003

Financial Sales Executive (Supervisor)

• Sold products and services in the company’s portfolio.

• Answered customers questions and matching them to financial services suitable for them

• Determines customers' financial services needs and prepares proposals to sell services

• Attends sales and trade meetings to develop new business prospects.

• Reviews business trends and advises customers regarding expected fluctuations.

• Contacts prospective customers to present information on available services, such as deposit accounts, lines-of-credit, sales or inventory financing, cash management, or investment services.

• Sells financial services to customers of financial institution: Develops prospects from current commercial customers, referral leads, and other sources.

• Occasionally make presentations on financial services to groups to attract new clients.

Rophi Health Center 1996-2001

Administrator/ Data Analyst

• Identify problematic areas and conduct research to determine the best course of action to correct the data

• Analyze and problem solve issues with current and planned systems as they relate to the integration and management of patient data (for example, review for accuracy in record merge, unmerge processes)

• Analyze reports of data duplicates or other errors to provide ongoing appropriate inter-departmental communication and monthly or daily data reports (for example, related to the EMPI)

• Monitor for timely and accurate completion of select data elements (for example, verbal physician orders)

• Identify, analyze, and interpret trends or patterns in complex data sets

• Monitor data dictionary statistics

.References will be provided upon request

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