Human Resources Director
Resume:
Dee Eaton
Indianapolis, IN **235
********@*******.***
PROFESSIONAL EXPERIENCE
Revenue Cycle Director-Consultant 2008-
Present
Doctors offices and Hospitals
Hospitalist Office Manager
Greene Memorial Hospital
Xenia Ohio
March 2007-Oct 2008
Responsible for the creation of the Hospitalist Department.
Recruited physicians to join the program
Managed all aspects of daily operations for billing for 9
Hospitalist Doctors
80 Bed Inpatient, 40 Bed Acute Care
Created the daily policies and procedures for billing of 900
claims per month, and
Reconciliation of over $1 million annually.
Training of collection employees
IT Director
Pacific Presbyterian Medical Center/Bay Area Network
2006
San Francisco, California
Restructured all Revenue Cycle system databases, streamlined
reporting, implemented
Applications and operations that had been turned off or never
installed.
Implemented structured testing for system releases.
Controller 2000-2005
Pacific Presbyterian Medical Center/Bay Area Network
Oversee all Financial Services
Director of Revenue Cycle
Pacific Presbyterian Medical Center/Bay Area Network
San Francisco, California
1999-2000
Responsible for reconstruction of Centralized Billing Office of the
Patient Accounts Department and Patient Access Department
Responsible for Billing, Claim submission, follow-up and 1st party
collections for 5 bay area hospital network, each having 150 to 300 beds.
Reduction of registration and eligibility errors by 30%
Develop and implementation of billing and collection policy and
procedures
Reorganized processes and staffing.
This resulted in an increase in collections by 45%
Reorganization of the Patient Access Department, creation of Financial
Counselors.
Ormond Memorial Hospital
Daytona Beach, Florida
1997-1999
Patient Accounts Director
Develop and implementation of billing and collection policy and
procedures
Reorganized processes and staffing.
Patient Registration Director 1997-1999
Developed and organized the reconstruction of the Patient Accounts
Department,
Managed all aspects of training, development and education.
Reduction of registration and eligibility errors by 65%
125 Bed, 30 Acute Bed
Director of Human Resources 1991-1996
Reorganization of Human Resources department
Creation of Hospitality Counsel for pride in our hospital and our
employees
Business Management
Kettering Software Inc.
Kettering, Ohio
June1988-September 1991
Complete responsibility of marketing, programmers, set-up crew &
maintaining
New medical billing offices for Anesthesia billing offices
EDUCATION
Wright State University, Dayton Ohio
Business Management/Accounting Masters Degree
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