Management Manager

Jeannine Du Château

**** ********** ***** **********, ** 33414 561-***-****

LinkedIn Link: http://www.linkedin.com/in/jeannineduchateau Email: ********.*********@*******.***

EXPERIENCED, DRIVEN LEADER IN TECHNICAL

MANAGEMENT AND DEVELOPMENT

• An enthusiastic leader with 20+ years experience, driven to exceed goals by working strategically and directly

with clients and technical staff to meet measurable outcomes.

• Excellent verbal and written communication skills, proven sales strategies and insight into the development and

fundraising of nonprofit organizations.

• Worked previously as office manager for the Atlanta DNV office

CORE COMPETENCIES

Departmental/Professional Staff Management Supplier • Management and Auditing • Emergency Response Team

(Business Continuity Planning) • Policy and Procedure Development (ISO/OHSAS Systems) • Management System

Implementation/Auditing (ISO 9001/14001 & OHSAS 18001) • Management of Change Implementation • Legal

Compliance Management • Technical Project Management • Incident Investigation • Modern Safety Management/ISRS 8) •

Strategic Planning • Business Improvement

PROFESSIONAL EXPERIENCE

Det Norske Veritas Houston, TX

2009 – Present

With an annual revenue of $9.5 Million NOK, Det Norske Veritas (DNV) is a global provider of services for managing risk and

multiple certifications.

Key Customer Manager - Responsible for technical decisions related to Quality, Environmental, Health and Safety projects

and training. EHS subject matter expert also responsible for management of qualified personnel.

Responsibilities and Achievements:

Key Customer Manager responsible for creating business expansion strategies and leading service improvement initiatives

specifically with Mining Operations including both MSHA and OSHA.

Remotely managed training staff in the Atlanta, GA office (15 Engineering/Safety Professionals)

QEHS consulting, training and auditing responsibilities 50% of time for both domestic and international clients.

Led restructuring of ISO 14001 and OHSAS 180001 (EHS) Audit staffing and structuring – developed a trained and

qualified staff in 2 months for project generating $363,000 in revenues each year for three years.

Directed/Audited several Integrated Quality/Environmental/Health and Safety Programs for several Fortune 500

clients.

CDM-Camp, Dresser & McKee Tampa, FL

(2007 - 2009)

An environmental consulting firm servicing both public and private sector clients, generating annual revenue of $1.1 billion.

Program/Project Manager

Managed the scope, schedule and budget for engineering projects in the millions of dollars. Responsible for managing the

engineering team activities including, but not limited to, performing feasibility studies, providing technical expertise and

environmental compliance assessments for projects both in the public and private sectors.

Responsibilities and Achievements:

Successful program management of a large defense client led to an addition $1.7 million contract

Delivered Engineering and Environmental Feasibility reports used in high dollar acquisition and divesture projects

Managed scope, budget and schedule consistently under goal and within established timeframes generating additional

large project work with large dollar amounts.

General Dynamics Tallahassee, FL

(2005 - 2007)

The fifth largest defense contractor in the world, generating$29.3 billion in revenue for FY 2008.

Environmental, Health, Safety and Security

Managed all Environmental, Health, Safety and Security (EHSS) activities and implementation of quality process

improvements for an electronics and printed circuit board production facility .

Responsibilities and Achievements:

Worked with production and engineering teams on process and product improvements. Specifically

design of wire fixtures in production and streamlining of teardown processes.

Led the development and successful implementation of ISO 14001/OHSAS 18001 Management Systems

and internal auditing of the ISO 9001 system, including third party certification for Tallahassee Facility

Leader of Emergency Response Activities and Business Contingency Planning efforts and personnel for the

facility. Representative for the Local Emergency Planning Commission.

Led a Kaizen Event on wire prep and harness production saving the organization $53,000 in equipment and

labor costs the first year.

Managed compliance with the following requirements (at a minimum): (Site Worker Compensation Program,

OHSA 300 log, OSHA Reportable Incidents, Managed OSHA Site Visits and Inspections)

DNV-Det Norske Veritas Houston, TX

(1999 - 2005)

With an annual revenue of $9.5 Million NOK, Det Norske Veritas (DNV) is a global provider of services for managing risk and

multiple certifications.

Senior Lead Auditor

Develops and maintains business with Fortune 500 and government customer base throughout the U.S.

Performs QEHS audits with knowledge of all related business management and regulatory requirements.

Responsibilities and Achievements:

Performed approximately 100 EMS/QMS/OHSAS audits yearly in multiple industries in various states and

outside the U.S. – (Clients – Will Rogers Airport, Toyota, GM, Eaton, NASA, BP, General Dynamics, etc.)

Consulting and auditing responsibilities for compliance, permitting and management systems throughout the US, Mexico

and Canada with many Fortune 500 companies

Extensive knowledge of Federal, State and Local requirements applied to several industries and locations.

Rockwell Automation Mequon, WI

(1996 - 1999)

Electronic components and systems manufacturer generating $4.3 Billion in annual sales.

Senior Environmental & Safety Engineer

Remotely managed 44 sites with direct management responsibilities for 1 facility for the EHS compliance, training and

ISO 14001 certification.

Responsibilities and Achievements:

Led regulatory compliance activities with no violation audits for 10 sites in one year, adding 13 more sites the

next year. Managed Compliance with the following requirements (at a minimum): (DOT, Large/Small/CSQ

Generator, TSCA, EPCRA, SARA, Tier 1, Tier 2, Hazardous/Solid/Universal Waste, Radiation, Waste Water, Air

Quality, Recycling, OSHA Requirements)

Developed/Implemented and Certified ISO 14001 remotely for 5 sites and with direct responsibility at

homesite of 2,000 employees (including sites in Mexico).

Internal Corporate Environmental Compliance auditor traveling to approximately 14 Rockwell Facilities

per year aiding with compliance activities for both plants inside and outside the U.S.

Rockwell Automation Mequon, WI

(1994 – 1996)

Electronic components and systems manufacturer generating $4.3 Billion in annual sales.

Manufacturing Supervisor

Directly supervised 42 shop floor employees for an electronics manufacturing/assembly plant including

improvement activities, disciplinary actions, management of metrics and budgets and employee

development. Indirect supervision for another 62 employees during personnel transitions.

Responsibilities and Achievements:

Managed operations and production goals including improvement activities (within one year):

- On-time delivery from - 88% to 95%

- Employee Efficiency – 78% to 92%

- Quality 12% reduction in defects

Led management strategic planning team that crafted/implemented a new employee benefit program

- rolled out to 2,300 employees (both shop floor and management).

Supervised production maintenance team; directed maintenance scheduling and database management

Responsible to implement and manage ISO 9001 activities throughout two departments

EDUCATION

B.S. Chemical Engineering Michigan Technological University, Houghton, MI

Capella University, Business Management Courses

Certifications, RAB/QSA

Lead Auditor – ISO 9001 (Quality Management System)

Lead Auditor – ISO 14001 (Environmental Management System)

Lead Auditor – OHSAS 18001 (Health and Safety Management System)

Lead Trainer – ISO 50001 (Energy Management System)

Certifications, TAPA (Transport Asset Protection Association)

Lead Auditor/Lead Trainer

AWARDS AND RECOGNITION

Governor’s Hazardous Waste Reduction Award, State of Wisconsin, March 1998

Crystal Award for Environmental Excellence, Rockwell Automation, January 1999

Crystal Award for Environmental Excellence, Rockwell Automation, January 1998

Gathering of the Waters Award, Milwaukee Metro Sewerage District, November 1997

5 Day Dock-to-Dock Award, Motorola, August 1994

Member of the Local Emergency Planning Commission – Mequon, WI 1996 - 1998

Member of Federation of Environmental Technologists, Milwaukee Chapter 1996 – 2005

Member of the Local Emergency Planning Commission – Tallahassee, FL 2005 - 2007

Member of the US ISO TAG to ISO/TC 207 (2007 – Present)

Member of ASQ – American Society for Quality (2007 – Present) (Membership Chair)

Representer Award CDM – Client Service Manager Training – May 2008

Values in Action Award – CDM (Customer Service/Satisfaction) – December 2008

Member of the US ISO TAG to ISO/TC 207 (2007 – Present)

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