Customer Service, and Assistant.

Erica Fields

Chesterfield, MI *****

Cell: 586-***-****

E-mail: ***************@*****.***

Professional Summary

• Dedicated hard worker who’s ambitious to develop customer satisfaction and contribute to company success.

Objective

• To offer innovative resources that will maintain customer loyalty as well as impress new business with dedication and

positive motivation

Summary of Skills

• Excellent Communication Skills

• Listening Skills

• Efficient with Tasks

• Great Customer Service

• Fast Learner

• Courteous Demeanor

• Proficient in Computer Programs

• Strong Organization Skills

• Office Work Experience

• Analytical Skills

• Energetic Work Attitude

• Physically Fit

• Team Worker

• Store Maintenance

• High School Diploma

• 2nd year in College

• Work Great with Others

Employment History (Starting with most recent)

Job (1): First American Title Company

Address: 34350 23 mile road Chesterfield, MI

Manager: Julie Wilfong

Job Title: Title Assistant

Work Performed: Review property title work, contact sellers, buyers, etc. through emails and phone conversations. Operate

Outlook, Microsoft Word, and Internet Explorer. Greet incoming guests. Organize paper work and online files. Report files

completion. Help everyone at the work place where it is needed.

Employed: July 2012-October2012

Reason for Leaving: I was hired in as a temporary worker. Over the course of the months, less and less work was given and I

was laid off. My manager confirmed that it had nothing at all to do with me personally; the company just became low on work.

Started Salary: 13.00

Final Salary: 13.00

Job (2): Victoria’s Secret

Address: 14000 Lakeside Circle Sterling Heights, MI

Manager: Erica Wood

Job Title: Store Associate

Work Performed: Greet and assist customers, fold, restock, sell, and organize store products. Work overtime whenever it was

needed.

Employed: February 2012-July 2012

Reason for Leaving: I was hoping to get at least 25 hours per week, but I was given less than 15 hours many times. I became

more interested in a full time job and I found out that this was not the place to continue working to get what I needed.

Started Salary: $8.00

Final Salary: $8.25

Job (3): Hollister Co.

Address: 14000 Lakeside Circle Sterling Heights, MI

Manager: Abby

Job Title: Model and Store Assistant

Work Performed: Folding clothes, organizing, working cash register, greeting customers, checking stock, modeling the Hollister

brand clothing. Also worked overtime.

Employed: October 2011-July 2012

Reason for Leaving: I was told that the only way anyone was able to receive a raise was by advancing to a manager’s position. I

personally did not want to take on that type of job at the time, so I decided to work at another company.

Started Salary: $7.40

Final Salary: $7.40

Job (4): Sunoco Gas Station

Address: 9949 East Warren Detroit, MI

Manager: Marlene Edmonds 313-***-****

Job Title: Store Associate

Work Performed: Assisting customers, Sweeping, Mopping, Stocking, and Operating Cash Register.

Employed: August 2010-November2010

Reason for Leaving: The company only needed a temporary worker. I was able to adapt and learn quickly for a few months to

fill in for a previous worker. I did not continue on with this job because the pay was significantly low.

Started Salary: $6.00

Final Salary: $6.00

Education

2007-2011 L’Anse Creuse High School North (Graduated with Honors)

Macomb Community College (2nd Year)

2011-Continued

References

Allie Smith 313-***-**** Friend of 4 years

Akeem Jacobs 313-***-**** Friend of 2 years

Dawn Hockings 586-***-**** Co-Worker

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