Lindsey Lake
Etobicoke, Ontario
M9V 1C6
*****.****@*****.***
Objective:
To obtain employment within a respectable company.
Highlights of Qualifications:
Over 7 years of experience within the customer service field
Excellent time management skills.
Strong Organizational skills.
Outstanding Communication Skills.
Professional Experience:
Customer Service MacKinnon & Bowes March 2012 – October 2012
-Responsible for gathering First Call Funeral Home information
-Dispatching staff to various locations all over Canada & Las Vegas for body removal.
-Responsible for Coroner's Calls.
-Responsible for Messages to Funeral Directors and support staff throughout Canada and Las Vegas.
-Able to think independently & quickly resolve problems.
Sales Associate Thyme Maternity October 2010 – October 2011
-Highly motivated team player with strong interpersonal skills
-Responsible for daily store maintenance.
-Ship & Receive Packages within company
-Outstanding communication & listening skills, achieving client confidence.
Customer Service Coca Cola Bottling February 2010 – April 2010
-Responsible for inputting client orders
-Dispatching service technicians to various locations
-Resolve customer issues within a timely manner
-Able to think independently & quickly resolve problems.
Customer Service Volt information Nov 2007-Feb 2009
-Team Player with positive “can-do” attitude & solid work ethic
-Achieve high Quality Assurance scores
-Professional telephone manner
-Innovative problem solver with demonstrated ability to develop efficient solutions to problems and challenges
Education:
North Albion Collegiate Institute September 1997 – June 2004
- Ontario Secondary School Diploma Achieved
Volunteer Experience:
Emergency Patrol (E.P.S.R.C) January 2004 – September 2010
-Emergency First Responder
-First Aid and Security for charity events
-CPR, First Aid, AED, Oxygen Qualified Level C
REFERENCES AVAILABLE UPON REQUEST