Customer Service Sales
Resume:
Shannon Barfoot
**** ****** ********, ***********, ** L5L 4W2
**************@*****.***
Professional Experience and Skills
Possesses proven commitment to providing superior customer service satisfaction
Can work as part of a team or independently on multiple tasks
Self-directed with strong project management skills
Excellent communications skills and attention to detail
Patience, professional and positive style
Issue resolution skills
Excellent “can-do” attitude with a roll up your sleeves style
Ability to create, compose and edit written materials
Mac and Microsoft proficient
Smart Serve qualified
___________________________________________________________________________________________
Education
Queen’s University
B.A. Political Studies 2008-2012
First Year Representative of Queen’s Backing Action on Climate Change – 2008
Loyola Catholic Secondary School
High School Diploma, Honour Roll 2004-2008
Work History
Customer Service Representative, Blogger
PinkCherry.ca, TBMBM, Inc. – Oakville, Ontario May 2012 – Present
Provide customer service and reception duties for a distributor
Key intermediary between warehouse and the office to ensure processes and procedures are followed
Directly answer queries from customers with the goal of customer satisfaction being met
As assigned directly from the president: intermittent copying writing for the lingerie lines, blogging and
specific website content management
Data entry
Warehouse picking and packing
Sales Associate
Aren’t We Naughty – Oakville, Ontario February 2011-November 2011
Key holder
Meeting weekly regarding individual and team sales targets
Merchandising
Administering and balancing a cash register
Receiving and restocking inventory
Page 2
Seasonal Sales Associate
LCBO – Mississauga, Ontario December 2010
Ride Attendant and Operator
Ontario Place Corp. – Toronto, Ontario May 2009- August 2009
Sales Associate
Mirena’s Fashions – Mississauga, Ontario July 2007 - June 2008
Dance Instructor
June Lawrence School of Dance – Mississauga, Ontario September 2005-June 2008
References available upon request.
Willing to relocate.
Contact this candidate