Training Support

Nancy Millar

Sewell, NJ

**********@*****.***

856-***-**** (cell)

SUMMARY

Highly motivated and organized EMR consultant leveraging healthcare

clinical and IT related knowledge. Supporting Ambulatory and In-Patient

modules utilizing Epic, Cerner, and Eclipsys. Trainer/ Consultant with over

10 years IT industry experience in medical and educational settings.

Supported multiple go-lives implementations to include elbow-to-elbow

training and upgrades.

SOFTWARE EXPERIENCE

. Cerner: ClinDoc, CPOE, Power Chart, Ambulatory Supported multiple

go-lives implementations

. Eclipsys: Sunrise Clinical Manager, Ambulatory, In-Patient

. Epic: Help Desk, : Cadence, Prelude, ADT, CPOE, Stork, Clin Doc,

Ambulatory and In-Patient. Supported multiple go-live

implementations.

. Advanced user of MS PowerPoint, MS Word and MS Excel

CERTIFICATIONS

. Eclipsys 5.0 Certifications - Sunrise Acute Care 5.0, Clinical

Manager

. Cerner 5.0 Certification, Pursuing 5.5 Certification

. CPI Certification

. CPR Certification

EDUCATION

. Gloucester County College, Sewell, NJ - RN Program

. Trenton State College, Trenton, NJ - B.S. Degree, Elementary

Education, Psychology Minor

. Underwood Memorial Hospital, Woodbury, NJ - Cerner Computer System

Training, In - Patient and Ambulatory, EKG Training

. Cooper Hospital, Camden, NJ - Epic Computer System, In Patient,

Cadence, ADT, and Ambulatory.

EXPERIENCE

Memorial Health Systems, Ft. Lauderdale, FL

11/2012-present

Epic InPatient Stork, ClinDoc, CPOE

. Provided Physician at the elbow support on Labor and Delivery floor

. Provided Nurse support in clinical documentation on a Labor and

Delivery floor and Med. Surg. floor

Moses Cone Health Systems, Greensboro, NC

11/2012

Epic In Patient CPOE, Clin Doc,

. Provided at the elbow training and support to physicians and nurses

during Go live, CPOE, Clin Doc

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality.

Wake Forest Baptist Medical Center

10/13/12-10/21/12

Epic InPatient CPOE,Clin Doc, Ambulatory OB-GYN Support

. Provided at the elbow training and support to physicians during Go

live, CPOE, Clin Doc

. Provided at the elbow training and support to physicians and nurses

in an OB-GYN clinic

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality.

Mother of Frances Medical Center, Tyler TX

9/30/12-10/12/12

Epic Ambulatory Go Live Consultant, Trainer, At the Elbow Support

. Provided pre go live training to physicians and nurses

. Provided Physician and Nurse at the elbow training during go-live on

Epic Ambulatory in a multi provider clinic

. Assist end-users on new workflow documentation, navigation and

functionality.

. Liaison between end-users and help desk troubleshooting issues and

questions

Wake Forest Baptist Medical Center

9/17/12-9/30/12

Epic InPatient CPOE,Clin Doc, Ambulatory OB-GYN Support

. Provided at the elbow training and support to physicians during Go

live, CPOE, Clin Doc

. Provided at the elbow training and support to physicians and nurses

in an OB-GYN clinic

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality.

Norton Healthcare, Louisville, KY

8/15/2012- 9/1/12

Epic Ambulatory Trainer, Go Live Lead

. Provided Physician and Nurse training pre go live and at the elbow

training during go-live. Worked Epic Ambulatory in a urgent care and

private practice clinic

. Provided at the elbow training on cadence and prelude and ADT

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality.

Norton Healthcare, Louisville, KY

7/1/2012- 7/24/12

Epic Ambulatory Trainer, Go Live Lead

. Provided Physician and Nurse training pre go live and at the elbow

training during go-live. Worked Epic Ambulatory in a urgent care and

private practice clinic

. Provided at the elbow training on cadence and prelude and ADT

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality.

.

JC Lincoln Healthcare Systems, Phoenix, AZ

6/4/12-6/29/2012

Epic Ambulatory Go live Training and Support

. Provided pre go live training to physicians and nurses

. Provided Physician and Nurse at the elbow training during go-live on

Epic Ambulatory in a multi provider clinic

. Assist end-users on new workflow documentation, navigation and

functionality.

. Liaison between end-users and help desk troubleshooting issues and

questions

UCSF, San Francisco, CA

5/29/12-6/2//2012

Epic In Patient Trainer, Go Live Support, At the Elbow Training

. Provided pre go live training, go-live support and 1-1 training to

providers and nurses on Epic Care In-Patient modules, CPOE and Clin

Doc, OpTime.

. Assisted on all hospital units, as needed

. Assist end-users on new workflow documentation, navigation and

functionality.

. Liaison between end-users and help desk troubleshooting issues and

questions

Norton Healthcare, Louisville, KY

4/5/12-5/13/12

Epic Ambulatory Post Go Live Trainer, Epic Ambulatory Go Live Support

Float

. Provided follow up training to Physicians and Nurses at Pilot Clinics

to stream line their workflow and speed up their documentation time.

. Assisted pre go live with training for consultants

. Supported clinics during Go live

Cedars Sinai Hospital, Beverly Hills, CA

2/5/12-4/3/12

Epic Go Live, In-Patient and Ambulatory, Command Center, Help Desk

. Assisted with all aspects of operating Epic

. Answered calls into command center, assisted with log in

difficulties, assisted end users with navigational difficulties

within all modules of Epic, Cadence, Prelude, ADT,ClinDoc,

. Routed calls to the appropriate support group in command center

. Provided support to both in patient and ambulatory end users

. Assisted on all hospital units, as needed

Michigan University Hospital, Ann Arbor, MI

1/2012-2/2012

Epic Go Live, Ambulatory Trainer and Support

. Provided pre go live training to physicians and nurse

. Provided support to nurses in the Blood Draw Clinic using Epic Clin

Doc, Cadence and Prelude and ADT modules, Op Time support.

. Assisted end users with registration, scheduling, and checking in

patients

. Liaison between end-users and help desk troubleshooting issues and

questions

Kadlec Ambulatory Clinics,Tri Cities, WA

10/11-12/11

. Provided post go live support to Physicians and Nurses on Epic

Ambulatory Modules,OpTime, Cadence, Prelude, ADT, ClinDoc, and ADT

. Assist end-users on new workflow documentation, navigation and

functionality.

. Provided 1-1 training to providers and nurses on EpicCare In-Patient

modules as needed

Fairview Medical Center, St. Paul, Minnesota

9/11-10/11

Epic Support/Trainer (Consultant)

. Assist end-users on new workflow documentation, navigation and

functionality.

. Provide go-live support and 1-1 training to providers and nurses on

Epic Stork In-Patient module

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality.

. Assist end-users on new workflow documentation, navigation and

functionality.

. Provide go-live support and 1-1 training to providers and nurses on

EpicCare In-Patient modules, CPOE and ClinDoc.

Catholic Health Partners, St. Joseph Health Center, Dell, Youngstown, OH

8/18/11-09/03/11

Epic Go-Live, Out Patient Wound Clinic, St. Joe's Hospital

. Provided "go-live" support to Physicians and Nurses on Epic

Care In-Patient module

. Provided "go-live" support to Physicians and Nurses in Epic

Ambulatory Clinics, Cadence, Prelude, ClinDoc, CPOE

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality Workflow knowledge of out-

patient and in-patient healthcare environment

. Supported other areas as needed.

Owensboro Medical Health System, Owensboro, KY

07/27/11-08/12/11

Epic Ambulatory Trainer/ Consultant

. Provided Physician and Nurse at the elbow training during go-live on

Epic Ambulatory in a urgent care and private practice clinic

. Provided at the elbow training on cadence and prelude and ADT

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality.

.

St. John Providence Health System, Warren, MI

Cerner In Patient at the elbow Trainer/Consultant

06/11-07/11

. Provided Physician at the elbow training during go-live on Cerner

CPOE.

. Worked directly with end-users utilizing Powerchart, assisting on new

workflow documentation, navigation and functionality.

. Workflow knowledge of out-patient and in-patient healthcare

environment

. Supported other areas as needed.

University of Florida Health Science Center . Shands HealthCare,

Gainesville, Fla. 05/1/11-05/28/11

Epic Inpatient Trainer/Consultant, Ambulatory Trainer/Consultant

. Provided "go-live" support to clinical end-users on the EpicCare In-

Patient modules,

. Provided go live support to physicians and nurses in Epic Ambulatory

Clinics, Cadence, Prelude, ClinDoc

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality.

. Assisted with registration, scheduling, admission and discharge using

cadence, Prelude, and ADT modules

. Supported other areas as needed.

Cohen Children's Medical Center, New Hyde Park, New York

04/10/11-04/29/11

Eclipsys SCM Support/Trainer (Consultant)

. Assist end-users on new workflow documentation, navigation and

functionality.

. Provide go-live 1-1 support and classroom training to providers and

nurses on the Eclipsys SCM In-Patient module.

. Provide go-live 1-1 support and classroom training to providers and

nurses on the Eclipsys Ambulatory module.

. Assisted clinical end-users on CPOE, EMAR, and Notes.

. Oncology and NICU, Med/Surg Units, Ambulatory Clinics.

. Supported Eclipsys SCM "go-live" Activation.

. Liaison between end-users and help desk troubleshooting issues and

questions.

. Float Support as needed

University of Minnesota Medical Center, St. Paul, Minnesota

03/22/11-04/3/11

Epic Support/Trainer (Consultant)

. Assist end-users on new workflow documentation, navigation and

functionality.

. Provide go-live support and 1-1 training to providers and nurses on

the EpicCare In-Patient module.

. Support Peds &, Medical & Surgical Floors and NICU, Epic Ambulatory,

Cadence, Prelude, ADT

. Supported Emergency Department and Admitting.

. Float Support as needed

North Shore Long Island Jewish Health System, New Hyde Park, NY

2/11-3/11

. Eclipsys Support (Consultant)

. Supported 3 Eclipsys SCM "go-live" Activations, In Patient and

Ambulatory.

. Supported other areas as needed.

Bon Secours, St. Mary's Hospital, Richmond, VA

Epic InPatient(Consultant)

. Supported Physicians and Nurses on all InPatient Epic Modules. CPOE,

ClinDoc, 12/10-1/11

. Worked directly with end-users assisting on new workflow

documentation, navigation and functional

. Workflow knowledge of out-patient and in-patient healthcare

environment

Seton Highland Lakes Hospital, Burnett, TX

10/10-12/10

Cerner Trainer (Consultant)

. Compass, Cerner CPOE, Ambulatory, ClinDoc Physician and Nurse

Trainer/Consultant

. Provided "go-live" support to clinical end-users on Cerner Clin Doc

module.

. Provided "go-live" support to clinical end-users on Cerner Ambulatory

module.

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality

Seton Edgar B. Davies Hospital, Luling, TX

Cerner Trainer (Consultant)

. Compass, Cerner CPOE, Powerchart, Ambulatory, ClinDoc Physician and

Nurse Trainer/Consultant

. Provided "go-live" support to clinical end-users on Cerner Clin Doc

module.

. Provided "go-live" support to clinical end-users on Cerner Ambulatory

module.

. Worked directly with end-users assisting on new workflow

documentation, navigation and functionality

North Shore Long Island Jewish Health System, New Hyde Park, NY

10/08-10/10

Eclipsys SCM Trainer/ Support (Consultant)

. Supported 3 Eclipsys SCM "go-live" Activations, In Patient and

Ambulatory.

. Provide go-live support and 1-1 and classroom training to providers

and nurses on the Eclipsys SCM In-Patient module.

. Provide go-live support and 1-1 and classroom training to providers

and nurses on the Eclipsys Ambulatory module. and functionality.

. Assisted physicians, nurses, and ancillary end-users on new workflow

documentation, navigation,

. Trained and assisted end users on CPOE, EMAR and Notes.

. Supported Emergency Department and Admitting.

. Supported other areas as needed.

Yale New Haven Hospital, New Haven, CT

06/08- 08/08

Eclipsys SCM Support / Trainer (Consultant)

. Supported 2 Eclipsys SCM "go-live" Activations, In Patient and

Ambulatory.

. Provide go-live support and 1-1 and classroom training to providers

and nurses on the Eclipsys SCM In-Patient module.

. Provide go-live support and 1-1 training to providers and nurses on

the Eclipsys Ambulatory module.

. Trained and assisted end users on CPOE, EMAR and Notes.

. Assisted physicians, nurses, and ancillary end-users on new workflow

documentation, navigation,

. Supported Emergency Department and Admitting.

. Supported other areas as needed.

Underwood Memorial Hospital Woodbury, NJ

12/02-10/09

Nurse, Pool

. Utilize Cerner Clin Doc, CPOE Daily

. Electronic Medication Administration Record

. Individual Plan of Care

. Clinical Provider

. Order Entry Clinical

. Documents

Hess School, Hamilton Twp., NJ and Bells School, Washington Twp., NJ

09/94-06/02

Classroom Teacher (Grades 2-7

. Classroom instruction to students in all academic subject areas

. Prepared Scheduling/Evaluation/Averages Recording in educational

setting.

. Designed and maintained web page for daily communicating with both

students and parents.

. Created MS PowerPoint presentations for students and faculty.

Contact this candidate