Post Job Free
Sign in

Manager Technical Support

Location:
Atlanta, GA, 30350
Posted:
June 25, 2011

Contact this candidate

Resume:

Thiago M Brito

**** ****** ***,

Atlanta, GA, ***50,

404-***-****

OBJECTIVE:

To utilize my technical and management skills for achieving the target

and developing the best performance in the organization.

EXPERIENCE:

Agatma Construction LLc. Atlanta, GA 04/2006 - Current

General Manager / Installation Supervisor

. Placed orders with vendors

. Measured Jobs

. Monitored all Jobs

. Responsible for hiring all Subcontractors

. Developed Vendor's contract, marketing strategies and all the staff

needs.

. Managed inventory controls, all fiscal accounting, and daily

operations

Apto Solutions Atlanta, GA 08/2008 - 06/2010

Lab Computer Technician

. Provided technical support in the Lab division of the operations team.

. Installed operating systems for the MAR (Microsoft Authorized

Refurbisher.) Department.

. Responsible for the diagnosis and or repair of computers, printers,

monitors, and hardware.

. Provided assistance technical support in person to the facilities

staff.

. Tested high-end servers and systems to ensure the elimination of

hardware failure and Data.

. Supervised the department that digitally captured hardware

information, erased data and audited the procedure. Responsible for

writing daily log report, team performance and training of new staff.

Tested, and analyzed activities, prior to the implementation of new

procedures and or hardware.

A Century LLC, Atlanta, GA 06/2005- 08/2008

President, General Manager

. Supervised daily reports to ensure costumer satisfaction and teams

efficiency.

. Trained technicians for proper handling and testing of hardware and

software equipment.

. Tested hardware, software and computer equipment prior to maximum

performance.

. Provided technical online and telephone support to correct software

and hardware problems.

. Developed daily routines, assisted with the repair of computer systems

on site and for existing customers and the maintenance of client

documentation.

. Performed upgrades on existing computer systems and hardware.

EDUCATION:

Beulah Heights University Atlanta, GA. 2009 -2010

Associate of Arts Leadership & Administration

Senac Technical College Goiania, GO, Brazil. 2005

Hardware, Network and A+.

SKILLS & TECHNICAL EXPERTISE

Fluent in: English, Portuguese and Spanish. Workable in team or

independent, Managerial Experience Computer Savvy: LINUX Basic, Windows XP,

Vista and 7, Microsoft NT and Mac OSX Office, Photoshop, Final Cut, Pro-

tools, Sonic foundry. Hardware testing and installation, Live sound setup,

Recording and Mixing.



Contact this candidate