Manager Sales
Resume:
Roy Cortes
Address: **** *. *******, *******, ** 60641 Cell: 773-***-****
- Email: ************@*********.***
Laughing Stock Inc.
**** *. *********, *******, ** 60642
Owner & Manager
Operated a 2000 sq. ft. retail boutique named "Batteries Not Included" in
the Wicker Park neighborhood. As the owner and manager of this store, my
duties included every single facet that can be encountered in any business
enterprise, ranging from sales and operations, to housekeeping, buying,
accounting, merchandising, promoting, advertising, and paying the bills.
Closed the store in January of 2011 due to economic pressures.
Seigle's Chicago Center & Seigle's Showroom
Chicago, IL
2001-2005
Manager of the EVCO Window Division
977 West Cermak, Chicago, IL 60608
2003 - 2005
Supervised three window estimators, reviewed and approved all their
estimates prior to ordering their merchandise
Coordinated all service calls and parts ordering for both homeowners and
builders in the metro area
Managed all receiving and warehousing functions as it related to doors,
windows & millwork
Ordered, received and scheduled the delivery of all windows for 5 major
building projects
Coordinated, scheduled and routed all millwork deliveries in the metro area
Resolved all customer complaints regarding products and service
Assistant General Manager - Administration
1622 N. Clybourn, Chicago IL 60622
2002 - 2003
Approved all vendor invoices for payment of merchandise ordered through the
showroom
Reviewed all sales for gross profit margins and for the proper payout of
commissions
Received and warehoused all parts orders for customer pick-ups
Approved all incoming and outgoing merchandise transfers from our own
distribution facility
Responsible for overseeing all facets of showroom upkeep including
housekeeping, HVAC, and computer technology
Resolved customer complaints regarding product and service
Maintained and audited all cash and made weekly deposits of both cash and
checks received
Millwork Sales Associate
1622 N. Clybourn, Chicago, IL 60622
2001 - 2002
Prepared sales quotes for both builders and homeowners for all millwork
products including windows, doors, skylights, fireplace mantles, columns,
wood moldings, and door and lock hardware.
Linens 'N Things 3131 N. Clark Street, Chicago, IL 60657
2000 - 2001
Bath Dept. Manager & Housewares Manager
Bed Bath & Beyond 1800 N. Clybourn Avenue, Chicago, IL 60614 1999 -
2000
Housewares Manager
Streeterville Ace Hardware
680 N. Lake Shore Drive, Chicago, IL 60611
1997-1999
Buyer
Buying and reordering of merchandise for four store locations
Added new vendors, dropped or consolidated existing vendors
Designated items for mark downs and clearance
Made daily corrections to inventories, analyzed shrink by sku and
department
Processed all claims for shortages, damages, returns, mis-ships, and
overcharges
Store Manager
Opened Clark Street Ace Hardware at 3011 N. Clark St. for the Streeterville
Ace Corporation in 1997
Set up the store from a bare room to a completely merchandised and
functional store
Responsible for hiring, firing, training, evaluations and reviews of all
personnel
Ordered all merchandise and directed all merchandising
Actively part of all sales and service functions
Maintained and audited all cash on hand from sales
Seigle's Chicago Building Center
900 W. North Avenue, Chicago, IL 60622
1995 - 1997
Assistant General Manager - Administration
Responsible for all merchandise orders, all receiving functions, all
incoming and outgoing transfers, and the daily flow of freight to the sales
floor
Supervised a staff of 20 including an office manager, office staff,
cashiers, a receiving manager, receiving staff and a maintenance man.
Inventory Manager
Hired to reduce shrinkage which was 3% of YTD sales in 1994. My 1995 goal
was to reduce shrink to 2%. I exceeded this goal by booking a shrink of
1.5%
Responsible for maintaining the perpetual inventory, sku/upc management,
cycle counting, claims for credit, negative inventory figures, clearance of
discontinued and overstock goods, inter-store transfers, coordination of
mini-inventories and the year end physical inventory.
Employment References
Mark S. Seigle, President
Seigle's Cabinet Center
1331 Davis Road
Elgin, IL 60123
*****@*******.***
Doug Jones, President
Hines Building Supply/ US LBM LLC
1000 Corporate Grove Drive
Buffalo Grove, IL 60089-4550
******@***********.***
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