Customer Service Medical Assistant

R o Gresham

Phone: 720-***-****

E-mail: D *********@*******.***

Summa ry:

I am an experienced and skilled medical assistant with the sound

k nowledge of technical support, medical duties and many other

skills. With excellent communication skills and very good customer

service knowledge I will be a great candidate for your office. I am

w illing to learn/teach skills that are needed to do my job. I am

w illing to relocate for a position, if necessary.

Skills:

• Experience of more than 5 years in as a Medical Assistant

and 15 years in medical field.

• Excellent knowledge of the clerical and medical skills.

• Exceptionally good demonstration skills and communication

skills both verbally and written.

• Great ability of customer service, communicator and

i nterpersonal skills.

• EKG, Venipuncture, Derma puncture, Vital Signs, Patient

Educator, Injections, Eye Tests, Data Entry, numerous

E MR’s, Customer Service, Charting, Specimen Collector,

B LS, CPR/AED, worked with Special Education students,

etc.

Experience:

May 2011 Northeast Testing Services – Dale

Specimen/BAT Collector –

J an – Feb. 2011 Exp ress Employment – Monique

Call Center Operator, Customer Service skills,

computer skills (Manitou, Compass, and Sedona)

M a rch-May 2011 O utcomes I nc – John Sullivan/Danielle

Montgomery 678-***-****

Investigate and Analyzing, Review, Manage and

Scan medical charts (Hospitals, Doctor Offices,

and Assisted Living Homes) for the insurance

companies (H E D IS and P IA audits ) which are

compliant with H IPPA guidelines. Data Entry,

Uploading charts for the insurance companies,

computers, medical skills, etc….

Aug-Dec 2010 N u rsefinders – Kelly

Certified Medical Assistant --VA Hospital in

Denver

Worked in the Emergency Room and

A mbulatory B and C f loors

EMR (Charting), Vital Signs, Venipuncture,

Patient Care, etc…

July-Dec 2008/2010 Comforcare Senior Services –

Carol/Gwenn 303-***-****

CMA/Caregiver – Caring for the elderly at

home with their daily living and

documentation of activities and Patient

Education.

2008/2011 Favorite Health Staffing - Melissa 303-

757-4421

Certified Medical Assistant – University of

Colorado Hospital

2007 R ediclinic Health – n umerous

Lead Certified Medical Assistant - Health

clinics for numerous events, Flu clinics,

Patient Educator, collected monies,

M arketing, Customer Service (taking

patient medical history and paperwork)

N YC-F i re Department/E MS – Peggie

Quinn – 212-***-****

Worked in and for numerous departments:

E MSS-I,

Personnel/Recruitment/Investigations,

Agility Instructor, 911 Emergency

D ispatcher/Complaint Receiving Operator

(Call Center on CAD system), Data Entry,

Medical Scheduler and also worked in other

departments.

E DUCAT IO N:

C ARES – Dementia Care T raining P rogram –

A lzheimer’s Assoc.

A dministrative Medical Assistant Certificate

Q MAP (Qualified Medication Administration

Personnel)

C PR/BLS-AED/Fi rst Aid Certified

N ational Certification of Medical Assistant a nd

H I PPA

P ar ks College–Medical Assistant - E xternship

A nschutz CA Center

Q ueensborough College

N YC-E MS/FDNY Academy

Contact this candidate