Customer Service Sales

Jessica Wong

Cell 631-***-****

**********@*****.***

*** **** **** ******

New York, NY 10016

OBJECTIVE

A position utilizing my skills and make significant contributions that will lead to company profitability and personal career

growth.

EXPERIENCE

Thomson Reuters, New York, NY 01/11-present

Accounting Clerk - Contractor

• Analyze revenue figures of After Market Research between Thomson Financial and Reuters

• Input After Market Research revenue figures from multiple billing systems into one synchronized system

• Quantitative Analysis on the On-Demand Administration system to integrate both sides of the business

• Distinguish products and collections to properly allocate the revenue

• Review royalty payments – royalty rates, locate oversights and discrepancies

• Review and update After Market Research Contributor guide for client use

BINDER Inc., Great River, NY 12/08-

11/10

Accounting

• Accounts Receivable - prepare and distribute invoices, process payments, collections, and reconciliations

• Accounts Payable - enter bills and assemble payments to vendors, intercompany journal entries

• Prepare month end closing for USA and report to Controller of German headquarters

• Expense report processing - collect, import, and payout reimbursements for entire sales team

• Order processing - enter orders into Infor system, distribute stock availability

• Monthly / quarterly sales analysis reports, weekly order intake and sales reports

• Calculate and distribute quarterly bonuses to sales and service team

• Process bank reconciliation on a monthly basis

• Monthly and year-to-date statements and reports on P&L and balance sheet

• Seek out and settle collections to relieve outstanding balances, organize payment terms with customers

• Provide customer service via telephone and e-mail

Atlantic Honda, Bay Shore, NY 07/06-12/088

Sales/Service Reception

• Telephone customer service and contact management

• Daily opening/closing procedures and monetary transactions

Ameriprise Financial, Poughkeepsie, NY 01/08-05/08

Unpaid Intern

• Supported Financial Advisor

• Assembled client files and plans

• Client correspondence

SKILLS

• Exce

• Stro

EDUCATION

Marist Co

Bachelor o

Concentra

Major GPA

Study Abr

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