Quality Assurance Manager

CARLO HOFFMANN

Miami, FL - *****

Tel.: 305-***-**** - *****.********@*******.***

Articulate, organized, committed, focused, active & confident. Knowledgeable in: office

management/administration, accounting and logistics. Diligent work ethics entail: dynamic problem experience,

professional mindset and demeanor complemented by a strong constant positive train of thought, always

assuring quality results and strategic execution. Fluent in English, Spanish & (Basic) French.

Accomplishments & Skills

Corp. Office Accountant / Executive assistant

Office Administrator

Call Center General Manager

Marketing - Advertising / Retail / Sales Rep.

Education

Miami Dade College Expected Graduation 2013

• International Business

Work Experience

FLEXICO Inc.

Corp. Office ( Accountant/Executive assistant ) Miami, April 2009 - present

• Property & office administration, AR, AP, HR, Public Relations, payroll Sales taxes

• Payroll tax, Property tax & Sales Tax preparation.

• Bank Reconciliation, Income/Expense analysis, Logistic coordination and record keeping

ESSENTIAL MESSEGING

Branch office administrator Bolivia, July 2007 - Dec. 2008

• Office Management & Supervision

• New employee trainer.

TRACFONE INC.

Call Center General Manager Bolivia, May 2004 - Jan. 2007

• Management & Supervision, responsible for all personnel, AR, AP, PR, (QA) Quality Assurance.

• New Agent hiring & training, Text book content development, design and implementation.

• HR - scheduling, payroll

Miscellaneous

- Sage Business Works., Quickbooks( mac & windows ), Avaya, Citrix, Microsoft Office (suit), Photoshop, Final Cut

Pro, Adobe Acrobat Creator & others.

References & Recommendations - Upon request

Contact this candidate