Customer Service Sales

*** ******** ****, ******* *****, Texas ***** 210-***-**** **********@*********.***

Henry R Greenberg

Objective: To use my sales and communication skills in a professional envi ronment,

w ork ing w ith a diverse group of people, to the benefit, growth and enhancement of

t he organization.

Experience:

K-STONE SUPPLY 11-2007 to present

S an Antonio, TX

Sales and Service of chemicals, supplies & equipment with emphasis on food processors.

Duties include prospecting for new clients, presenting proposals & t raining line crews in proper hygiene, sanitizing,

cleaning & grease t rap management.

SOUT HWEST D ISPOSABLE CONCEP TS 5- 1996 to 11-2007

T exas Sales Ter ri tory

Sales Rep for a firm representing numerous manufacturers in the food disposable, janitorial/sanitation and cleaning

equipment industry. Duties including understanding new lines with expertise to introduce opportunities to upper

level distributor management.

I ntroducing, presenting & t raining secured new lines to distributor sales teams. Included classroom settings as well as

r ide alongs.

Worked with government end users to spec products in their bid base. Proposals directed to line management as well

as directors of purchasing.

I nteraction and liaison between distributor & manufacturer with regard to pricing, ordering, distribution and shipping

G P P LAST ICS 6-1990 to 5-1996

D AL LAS, TX

Manager of the Canliner Division of a plastics manufacturer with plants in Dallas, Farmers Branch & Miami.

D irected sales, production, scheduling, product development & quality control.

Accountable for the budget & P/L for the division

Worked closely with ownership to establish division goals & priorities. Connected with production, customer service &

t ransportation managers to implement & support required business goals & priorities.

35% of time spent field t raining direct sales teams and distributor sales groups on comprehensive product knowledge.

Upgraded procedures with production & customer service teams to enhance information f low, product specs &

p roduction schedules to expand unit productivity by reducing scrap tonnage and reducing labor & energy rates per

u nit produced.

Supported and developed plans for numerous city & state governments to assure compliance with recycle content

standards

G reenberg, page 2

C HE M LAWN SERV ICES 12-1980 to 6-1990

D AL LAS, TX

Maintenance, Safety & Compliance Manager (MSCM) for a multi-million dollar ChemLawn Service Branch. Oversaw

t he maintenance & integrity of branch f leet and spray equipment to writ ten & measurable standards.

Responsible for all aspects of branch safety including t raining, investigating injuries, accidents, damage claims &

chemicals spills.

Follow up & reporting to regulatory & state agencies as well as internal departments and management regarding

i njuries, spills, accidents & damages.

E nsured compliance with environmental, health and safety inspections & licensing requirements with all state, local &

federal agencies. Primary agencies included: Texas Department of Agriculture, Texas Structural Pest Control Board,

Texas Water Quality Control Board, OSHA and US Department of Transportation

Key duty included the daily and ongoing training of service technicians in preventing accidents, injuries, damages &

spills. Classroom presentations as well as field training conducted.

Advised and assisted branch management in the implementation of safety & environmental policies that met or

exceeded written standards while minimizing the effect on daily productivity.

Education and P rofessional T raining

University of Texas at Dallas: B usiness & Human Resources curriculum

P rofessional Training & Classes: P rinciples of Supervision; Train the Trainer; Producing Results Through Others;

Recruiting, Interviewing & H i r ing; Progressive Discipline; Safety Training ChemLawn Services Corporation; Driver

T raining & DOT Requirements; Introduction to Japanese Management Principles; Leed Training as applied to

cleaning principles

Licenses & Certifications: Pest Control operator, Texas Department of Agriculture (expired); SafeServe Certification

w ith a ranking high enough to allow me to teach hygiene, sanitizing & food safety principles; Leed Green Cleaning

Certification

References

Alice J Wagner – Administration Manager, Ambius Inc 210-***-****

Craig Wood – Manager/Sales, John Deere Landscapes 469-***-****

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