Customer Service Sales

JOYCE LOPEZ

**** ************* **** *** ***, Miami, Florida 33172

954-***-****

*********@*******.***

Summary of

Qualifications - Extremely comfortable with customer service and

clientele.

- Proficient with windows, word, excel, outlook,

internet.

- Excellent Communication Skills

Education - Import Export specialist (2012) New professions

technical institute. Miami, Florida.

- International paralegal training institute (2010)

immigration studies. Miami, Florida

- Florida notary public.

- Universidad Catolica Santiago de Guayaquil in

Guayaquil Ecuador. Law studies, graduated as a

lawyer in 2005.

- International School (high school in Guayaquil

Ecuador)1999.

Languages Fluency in English and Spanish

Work experience

Data Entry clerk; Office duties.

Comsquared, Our Kids Child welfare agency.

From 5/2008 to 6/2010 (laid off)

Indexing documents in the batch manager software.

Assisting my Supervisor with any problem that

arise.

Attending a conference call every Monday for

updates on documentation.

Preparing documents for scanning.

Scanning all the documents to be indexed.

Writing letters to supervisor using the program

word.

Faxing, copying, filing.

Team leader, teaching others how to use the

software, and to put documents under the correct

tab.

Receiving customer calls

Responsible for opening and closing the office.

Sales

Sales associate at Ross

From 3/2008 to 5/2008. ( I found a new job)

working on the stock room.

Receiving the merchandise.

Unpacking the merchandise.

Cashier.

Sales associate at Victoria Secret

From 11/2007 to 3/2008. ( I moved away)

dealing with the client.

Offering the customer the bra that best fit them.

Cashier.

replenishment on the store.

working on the stock room.

As a lawyer

From 12/2005 to 10/2007. (I left my country)

Taking civil cases, alimony cases, divorces by

mutual consent

Preparing files and documents to start a company,

and basic office duties. (Guayaquil Ecuador)

References -John Stewart 404-***-****

-Gabriela Vega 954-***-****

-Jeff Dysart 954-***-****

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