Customer Service Administrative Assistant
Resume:
Genevieve Van Kust
Kew Gardens, NY 11415
Cell: 646-***-****
Email: *******@*****.***
PROFILE:
Diversified experience in Claims processing, Bookkeeping, Teaching,
Customer Service, and Childcare. Detail-oriented, accurate, observant and
punctual at all times. Well organized and proficient in multitasking.
Fluent in: English and Dutch. Computer skills include: Word, Excel,
QuickBooks, Outlook, PowerPoint, Mas 200 and email/internet.
ARIAS OF SKILLS:
Administrative Assistant
Correspondence
Customer Service
Bookkeeping
Spreadsheets
Record Keeping
Research & Analyses
Writing
Reception
EMPLOYMENT HISTORY:
EPIQ SYSTEMS, INC. New York, NY
07/10-Present
Claims Analyst
*Process Royal Dutch Shell Claims.
AIRPLUS CONTRACTING, INC. Flushing, NY 01/07-12/09
Administrative Assistant
* Prepared and processed Certified Payroll Summary Reports for the General
Contractors in the School Construction Authority's (SCA) System.
*Trained 2 co-workers to use the School Construction Authority's Payroll
System.
*Prepared, processed and issued pay checks to the employees.
*Created spreadsheets in order to process and retrieve Company's
information faster.
*Prepared the filings for the General Contractors.
*Orchestrated administrative functions which included typed, emailed,
downloaded, printed, scanned and filed documents.
*Organized new Hazardous Waste Worker files. Maintained and updated the
existed files and records.
*Cleaned and stocked the office with office supplies.
MRT CARTING CORP. Glendale, NY 03/06-12/06
Document Storage Clerk
*Followed up with customers account, did the accounts receivable.
*Handled over $3,000.00 in cash applications per day.
*Prepared bank deposits on a timely matter.
*Processed the commission statements for the salesmen.
*Scanned all the documents and checks that came into the office.
* Responded to clients via phone inquiries.
CITI STORAGE Brooklyn, NY 03/05-03/06
Record Clerk
*Retrieved medical charts from hospitals like Lincoln Hospital in the Bronx
and Kings County Hospital in Brooklyn. Scanned the medical charts out of
the system of the hospitals and inserted them into the system of the
Warehouse.
*Performed data entry, filed, purchased and recorded a minimum of 1500
charts per day.
EAST NEW YORK TAX Brooklyn, NY 01/05-03/05
Clerical Assistant
*Assisted the Accountants in preparing the tax filing forms.
*Copied and faxed the finalized tax return forms to the Head Office in
Hicksville, NY to be processed for the tax return checks.
*Interacted with the customers via phone and in person.
*Filed the updated 1040 Forms.
CHRISTINE VICKERY New York, NY 11/00-12/04
Babysitter
*Took care of 3 children ages 11 months, 7 years and 10 years.
EDUCATION:
*Associate Degree, Teacher Training College, Paramaribo, Suriname.
CERTIFICATES:
*Word, Excel, PowerPoint, PeachTree and QuickBooks.
VOLUNTEER:
*New York Restoration Project (NYRP) 06/09 to
Present
*Publicolor, painted Public Schools in the New York Area 09/09 to
Present
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