Marketing Customer Service
Resume:
Atila Lotfi
La Mirada, CA 90639
*****.*****@*****.***
Summary:
Recent Marketing graduate, seeking a career opportunity in the field of
marketing. Applicant's qualifications include strong problems solving and
analytical skills with a solid understanding of social media marketing.
Skills:
Marketing Research - Social Media Marketing - Microsoft Office suite -
iWork/iLife - Customer Service - Consumer Insights - SurveyPro - Fluent In
Persian/English
Education:
Bachelor of Science Business Administration, Emphasis: Marketing
Biola University, La Mirada, CA, Spring 2011
Relevant Marketing Courses: Social Media Marketing, Marketing Research, Non-
Profit Marketing, Business to Business Marketing, Marketing Decision Making
and Global Marketing.
Work Experience:
Biola Ambassador
Biola University, La Mirada, CA, September 2009 - Present
. Developed relationships with prospective students to help them in their
college decision-making process
. Assisted prospective students and parents and connected them with the
appropriate resources
Apple Campus Rep
Apple Inc., La Mirada, CA January 2010 - January 2011
. Promoted Apple brand at Biola University through planning events and
hosting workshops
. Provided customers with information regarding Apple products and matched
them with right products
Marketing Experience:
Intern - Marketing Consultant
International Sanctuary, Irvine, CA, Spring 2011
. Assisted with the organization's social media needs
. Conducted extensive primary and secondary research through interviews and
surveys
. Analyzed data, and made insightful and actionable recommendations
. Created a detailed (65 pages) One-Year Marketing Plan
Intern - Marketing Consultant
Love Nail Tree, La Mirada, CA, Spring 2011
. Created a Marketing Plan
. Gathered primary research through interviewing customers
. Created surveys and gathered research data
. Analyzed data and offered insightful and actionable recommendations
Intern - Marketing Consultant
Sugar & Spice Cupcakery, La Mirada, CA, Fall 2011
. Assisted with the organization's social media needs
. Created a detailed (70 pages) Marketing Research Report
. Conducted extensive primary and secondary research through focus groups
and interviews
. Researched and discovered customer satisfaction level
. Made insightful and actionable recommendations to improve customer
satisfaction
Contact this candidate