Customer Service High School

Location:

Posted:

June 22, 2011

Alexandra Adolphe

Miami Florida 33161

786-***-**** or786-201-1069

Objective:

I’m seeking a position where my expertise will be an asset to the company and utilize my experience and

work to the best of my ability.

Summary of Qualifications

• Bilingual: English, French, Creole

• Excellent communication skills

• Prompt and reliable

• Productive and responsible

• Willing to learn and handle any or many tasks

Education:

Miami Dade Community College AND College Azure

• 2002-present:Nursing assistant, Administrative assistant Microsoft words, excel,power point,

keyboarding,Infant/Toddler Child care training class Bookkeeping certificate 1, 2, 3

• 1996-2000: North Miami Senior High School General education High School Diploma

Employment History:

• 2002-2005: Asmo, Miami Florida, Miami International Airport Customer service

representative/Oxygen Agent

• Responsibilities: Handled incoming calls, taking flight attendant an pilot at random for drug

testing, Forms carrier, assisting children traveling aloneI-94 cards for Immigration, greeted and

assisted customers with complaints, Answered and directed calls to appropriate departments

Assisted passengers with oxygen Traffic coordinator Checkpoint tickets check agents

• 2010-present:Rocket learning, tutoring company, going to different schools site, person in charge

during tutoring sessions

Honors, Achievements, Other Interest.

• Certificate for bookkeeping 1, 2, 3

• High School Diploma

• Superior Honor Roll

• Superstar Honor Roll

• Perfect Attendance

Excellent customer service skills, friendly personality,outgoing, seeking on pursuing my career

communicating with others, knowing different cultures, grow within a company, participating on different

events, and helping needed children overseas.

References: available upon request