Customer Service Medical

Samantha C. Montes

**** ***** *** ***.***

El Paso, TX 79936

Home: 915-***-****

********@*****.***

OBJECTIVE Seeking a Medical Office Specialist position, where I can enhance my education

by becoming a team member of your organization.

EDUCATION

09/2010-06/2011 Kaplan College, El Paso, Texas

Diploma, Medical Office Specialist

12/2002 Eastwood High School, El Paso, Texas

Diploma

TRAINING

08/2005 I.T.S. Academy of Beauty, El Paso, Texas

Cosmetology

SKILLS

• •

Triage Insurance Verification

• •

Medisoft, Word, Power-Point, Excel Medical Records Management

• •

OSHA Guidelines Rules and CPR Certified

•

Regulations and MSDS CMS-1500,CMS-1450(UB04)

• •

Basic Medical Terminology CPT/ICD-9-CM Coding

• •

Basic Anatomy and Physiology Transcription

• Cash Handling

EXTERNSHIP Medical Office Specialist

04/2011-05/2011 Sun Orthodontics, El Paso, Texas

• File patient charts, schedule patient appointments, reschedule

appointments, check in patients, check out patients, answer phones,

answer questions for patients, and verification of Medicaid coverage.

EXPERIENCE

10/2008-12/2008 Customer Service Representative

GC Services (XM Radio), El Paso, Texas

• Customer support for new clients: open new accounts, receive and

inform customer with information policies, update account information,

processed payments, and assist in billing information, sales and

promotions.

10/2003-12/2003 Cashier

Kohl’s, El Paso, Texas

• Disperse correct change to the customer if the payment was in cash, bag

items, inform the customer about Kohl’s credit card and applying for

discounts, assist customers in Children’s Department, return items to

proper racks or shelves, organize toys and books, and provide UBC

number for the cashiers.

REFERENCES Available Upon Request

Samantha C. Montes

1480 Cedar Oak Apt.452

El Paso, TX 79936

Home: 915-***-****

********@*****.***

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