Customer Service Manager

Rebekah Ashby 650-***-****

* ******** **** ********@*****.***

Sandy, UT 84092

OBJECTIVE

Seeking a position in which my skills and background can be utilized for

our mutual benefit.

SKILLS

Proficient in Microsoft Word, Excel, and Outlook.

EDUCATION

Brigham Young University, Provo, UT

BA, English

WORK EXPERIENCE

CLIENT SERVICES PROFESSIONAL

H&R Block, Spartanburg, SC 01/2011-04/2011

Greeted and directed clients, scheduled appointments with tax

professionals, answered phones.

CUSTOMER SERVICE REPRESENTATIVE

Paul Nadler Insurance, San Carlos, CA 10/2006-01/2009

Updated client files, did filing, faxing, data entry, spoke with clients

about their policies.

SALESPERSON

Sunnyvale Lincoln Mercury, Sunnyvale, CA 09/2004-04/2005

Sold new and used cars and trucks in a competitive marketplace.

FINANCE MANAGER

Lithia Chrysler Jeep Dodge, Burlingame, CA 08/2003-12/2003

Sold after market products, spoke with banks and lenders, collected down

payments, signed paperwork.

MANAGER IN TRAINING

Big 5 Sporting Goods, Menlo Park, CA 02/2003-08/2003

Managed shoe department, rotating shoes, organizing merchandise received,

etc.

PHONE SALES REPRESENTATIVE

OKS Ameridial Inc., N. Canton, OH 03/2001-12/2002

Sold merchandise over the phone, explained product features, and dealt with

customer problems.

FUNDRAISER

InfoCision, Green, OH 07/1999-03/2001

Raised funds for various non-profit organizations, did data entry.

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