Human Resources Manager

Valerie Mock

**** **** *** #*** ~ Fort Lauderdale, FL 33308 ~ 612-***-**** ~

***********@*******.*** [pic]

EXPERIENCE

Bellanotte Hospitality

Minneapolis, MN

Human Resources Manager

January 2003 - March 2006

. Successfully opened Bella as a member of the opening team:

conducted 45 first round interviews, created employee handbooks,

conducted new hire orientations, and trained new employees.

. Supervised as Manager on Duty several times weekly.

. Created job listings, screened applications, conducted interviews,

and selected the best team members to join our team.

. Carried out and documented verbal and written warnings to service

staff as directed by management.

. Carefully processed biweekly payroll for approximately 40

employees.

South Florida Plastic Surgery Associates

Fort Lauderdale, FL

Practice Administrator/Patient Coordinator

May 2010 - present

. Successfully create job listings, conduct interviews, and hire

employees.

. Effectively manage surgeon's busy schedule, including clinic hours

and operating room hours.

. Profitably manage inventory and place orders as needed.

. Professionally handle disciplinary actions, terminations, and

performance reviews.

. Carefully create fee quotes with appropriate fees for surgeon as

well as hospital and anesthesia fees; present fee quotes to

patients and discuss financing options

Residence Inn by Marriott Downtown Minneapolis

Minneapolis, MN

Director of Sales and Marketing

March 2006 - May 2010

. Successfully managed and directed the hotel's sales department and

created Sales and Marketing Action Plans.

. Profitably managed hotel restrictions optimizing daily occupancy,

average daily rate, and revenue per available room.

. Continuously evaluated our competitors' strengths, weaknesses, and

current market conditions and adjusted our strategies accordingly.

. Managed and created all advertisements and marketing pieces for the

hotel.

. Productively worked with hotel team to achieve the coveted Marriott

International Platinum Award.

. Created job listings, conducted interviews, and completed annual

performance reviews.

. Supervised as Manager on Duty multiple times weekly.

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EDUCATION

Florida Atlantic University

Boca Raton, FL

College of Business

August 2012

Masters of Business Administration

University of Minnesota

Minneapolis, MN

Curtis L. Carlson School of Management

May 2004

Bachelor of Science in Business

Major: Human Resources and Industrial Relations

GPA: 3.76 Dean's List

Minneapolis Community and Technical College

Minneapolis, MN

Associate of Arts with Honors

May 2002

GPA: 3.91 Dean's List Phi Theta Kappa: International Honors Society

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VOLUNTEER EXPERIENCE

Feline Rescue

Saint Paul, MN

Virtual Volunteer

May 2010 - present

. Database management

Human Resources Director (Community Board of Directors)

September 2009 - May 2010

. Made strategic decisions to grow the organization while maintaining

organization and professionalism.

Volunteer Coordinator (HR)

August 2007 - January 2010

. Efficiently managed over 200 volunteer files.

. Recruited and hired volunteers, conducted orientations, trained new

hires, managed volunteer roster, and maintained volunteer database.

. Continuously communicated with 12 lead workers assessing their

needs and creating appropriate schedules for 14 different shifts.

. Effectively restructured and streamlined volunteer program with

volunteer manuals, mandatory orientations, and liability waivers.

Shelter Caregiver September

2006 - August 2007

. General cleaning of the facility and feeding the cats.[pic]

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