Customer Service Medical

April Cordova

**** ****** ** *** ****

San Antonio, TX 78216

************@**********.***

210-***-**** Cell

Objective

To secure a position with a well established organization with a stable

environment that will lead to a lasting relationship in the field of

healthcare.

Skills And Qualifications

Medical Insurance

Filed Medicare, Medicaid, BC/BS, Tricare,

Workers Comp, Managed Care and Private

Insurance claims, Coding CPT and ICD-9, delinquent claims, Reimbursements

and EOB, CMS-1500, OSHA.

Bookkeeping

Working with Computer accounting, Chart of accounts, Payroll, Bank

reconciliation, and Financial statements.

Medical Transcription

Typing History and Physical, Consultation,

Pathology, Chart notes and Progress notes.

Typing 45 WPM

Data Entry/Medical software

NDC MediSoft Software, Scheduling Appointments, Patient demographics,

charges, filing both paper and electronic claims,

Superbills, AR/AP, Daily and Monthly reports.

Office Communications

Learned Basic Telephone Techniques, Telephone Documentation, Reception

Skills, and Written Office Correspondence.

Medical Terminology

HIPAA

CPR

First Aid

Educational Background

University Of Phoenix, San Antonio, TX

Bachelors In Healthcare Administration, 2011

Currently Attending

Kaplan College, San Antonio, TX

Certification, Medical Office Specialist, 2010

GPA: 3.1/ 4.0

Thomas A. Edison High School, San Antonio, TX

Recommended Diploma

GPA: 3.5/4.0

Work Experience

Champion Sports Medicine San Antonio, TX 08/2010-present

Medical Receptionist

scheduling patient appointments, explaining clinic policy to patients,

receiving and delivering messages, processing

incoming and outgoing mail, receiving calls from hospital labs and x-ray,

taking prescription refill messages,

scheduling patient hospital admissions, filing medical reports and

insurance forms, pulling patient charts, completing

insurance and other forms, coding of diagnoses and procedures, opening the

office in the morning, and maintaining

the receptionist area.

HEB Grocery San Antonio, TX 10/2008- 05/2010

Customer Service Associate/ Bakery Representative

CSA

Bagged and carried out customer groceries, recorded and received inventory,

stocked and returned groceries, general cleanup

throughout store, tended to every need of the customers.

Bakery Rep.

Recorded morning inventory of stale products, put out stock, decorated

cakes, general cleanup of bakery.

Community Involvement

Henry B. Gonzales Center

Volunteered during Thanksgiving to help hand out plates to those in need.

Salvation Army

Donated

Frank D. Wing Municipal Court

Teen Court

Humane Society

Volunteered for animal care

Additional Qualifications

Bilingual-English/Spanish (read, write, speak-intermediate)

CPR Certified

First Aid Certified

References

Upon Request

Contact this candidate