Customer Service Manager
Resume:
TINA WASHINGTON
East Point, GA 30344
****.****@*****.***
Objective: To obtain an entry-level position in a professional
environment where I am able to utilize my
Customer service, clerical and office skills and
contribute to the success of the overall team performance.
Professional Skills:
. Knowledge of MS Office Suite (Word, PowerPoint, Outlook)
. Strong inter-personal communication, organizational, and customer service
skills
. Quick learner, ability to work independently as well as in a team
environment
Experience:
July 2010 to Publix Supermarket
Present Atlanta, GA
Provides quality service as a cashier to our customers by assisting
them with the purchasing of
items at check out.
June 2007 to Prospect International Airport Services
March 2010 Phoenix, AZ
. Assisted the Executive Staff by reviewing new personnel applications,
executed and managed daily payroll operations for all employees,
maintained recordkeeping systems, form control, and personnel
requirements, compiled, stored and retrieved management data.
Additional office services included: filing, photocopying, sorting
incoming mail, prepared outgoing mail, maintained employees PDA's to
be operational, issued and enforced all policy and procedures.
January 2007 to Morgan Auto Services
September 2007 Phoenix, AZ
. Operated 20 button telephone system, provided exceptional customer
service by routing calls to appropriate service manager, responsible
for receiving repair payments and providing receipts for our
customers.
May 2006 to Martinizing Dry Cleaners
August 2006 Modesto, CA
. Provided quality service to our customers as a professional pants
presser.
October 2005 to Mariposa Mortgage
March 2006 Modesto, CA
. As refinancing specialist made contact with prior clients to assist in
any further loan or refinancing needs, presented current offers and
provided any additional pertinent information needed.
April 2005 to Family Law Facilitator
June 2005 Modesto, CA
. First line of contact for all clients. Entered all case information
into data system, assisted clients in the beginning process of child
support cases, divorce proceedings and paternity testing.
Education:
Mount Vernon High School Alexandria, Virginia
May 1990 Diploma Major Emphasis: Business
References provided upon request
Contact this candidate