Sales Manager

STACY L. COBEL

Po Box ****

Newark, CA *****

Cell: 510-***-****

***********@***.***

OBJECTIVE: Desiring an empowering position in a progressive work

environment where I can use my work skills and talents to make

positive contribution to the organization.

SKILLS: Microsoft Word and Excel, Outlook, ACT! Database, Macola, Ten-

Key and Multi-line Switchboard.

The ability to prioritize, set own work objectives and priorities in

a fast paced environment.

EXPERIENCE:

2010 - 2011 OfficeTeam, Fremont, CA

Inside Sales Specialist

. Contract work for a Credit Card Processor in Newark, CA.

. Executed multiple campaigns simultaneously to gain business

through partnership.

. Contact 60 to 80 leads a day.

. Exceed the goal of gaining credit card processing

information from clients, i.e. doctors, lawyers,

restaurants, etc

. Initial contact with potential customers to gain their

credit card processing business while offering them an

integrated solution to process their credit cards.

. Follow up after initial contact, while building a

relationship to gain the necessary documentation from the

warm leads for conversion for the Account Manager.

. Data Entry: Update customer information (i.e. phone

numbers, addresses and contact information). Entered notes

of the phone conversation with the customer as well as the

action items to be followed up on.

. Direct current merchants to the correct department.

. Direct new client partners to the correct Account Manager.

2000 - 2010 DeltaTRAK, Inc., Pleasanton, CA

Sales Coordinator/Customer Support - Domestic & International

. Administrated sales internationally and domestically.

. Customer Service: Ensured that customer orders were

processed in a timely manner.

o Resolved customer disputes.

o Liaison between Sales department and Customer.

. Supported three Account Mangers in addition to the

CEO/President.

. Data Entry of purchase orders for domestic and

international.

. Facilitated customer sales orders and daily shipments.

. Liaison between Technical and RGA Departments.

. Maintained Act! data base, coordinated international e-mail

communications, orders and quotes.

. Facilitated and maintained distributor price sheets.

. Assisted the Accounting department with accounts receivables

and credits.

. Support and backed-up the receptionist.

. Researched and routed web inquiries.

. Executed marketing strategies and promotions to distributors

and end-users.

. Trained new employees on the order processing, RGA, ACT!

procedures.

1995 - 1999 iiyama North America, Inc., Fremont, CA

Sales Support/Data Entry Coordinator

. Hired as Receptionist; promoted to Sales Support/Data Entry

Coordinator after four months.

. Data Entry coordinator for all shipments for fifteen western

states.

. Managed input and distribution of daily shipments and back

order report.

. Scheduled all inventory transfers for west coast.

. Assisted accounting department with accounts receivable and

credits.

. Worked closely with resellers and sales managers.

. Received resellers purchase orders.

. Researched and solved issues between sales managers and

resellers

. Supported District Manager with day to day operations.

. Assisted the RMA department with credits and research of

shipments.

. Assisted in inventory control for the USA.

EDUCATTION:

1984 Washington High School Fremont, CA

1998 Mission Valley ROP Fremont, CA

Microsoft Office Course

o Word

o Excel

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate