Stephanie Andino
?*** East *** Street Apt. *H ? Bronx, NY 10451 ? 646-***-**** ?
******.*********@*****.***
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________
Objective:
To obtain a position within an institution whereby dedication, hard work,
and teamwork will lead to personal and professional advancement. Provide
efficiency, productivity and overall enhancement to the workplace
environment and particularly to clients and staff members.
Education:
Berkeley College, Bronx, NY
September 2009 - Present
Major in Health Services and Medical Billing & Coding
New Age Training, New York, NY
November 2008 - May 2009
MS Office Specialist Certification
Herbert Lehman High School, Bronx, NY
September 2004 - June 2008
High School Diploma
Professional Experience:
Manhattan Fire & Safety, New York, NY September 2010-
present
Data Entry/Payroll Secretary
. Responsible for Inputting all orders for the day into our database
(Microsoft Business Solutions)
. Responsible for giving the commission to all sales employees and
correcting all errors done in orders before being invoiced.
. Collect all payroll folders and do all commission base calculations to
add on to their salary
. Keep weekly updates on file for the president of the company
. Maintain everything organized and in place
Debt Resolvers USA, New York, NY
January 2010 - September 2010
Secretary / Arbitrator
. Responsible for collecting and processing contracts into the company's
database server
. Utilized Microsoft Office specifically: M.S. Word to create client
letters and reminders, M.S. Excel- Created graphs to track client
collections letters, M.S. Power Point to create visual presentations
of projects for the month.
. Responsible for clerical duties such as: faxing, copying, printing
reminders, drafting collection letters, settlement letters, and
processing all forms received from clients.
. Maintained the general organization of the office
. Preserved confidentiality of client files
. Negotiated settlements for client accounts with creditors
. Responded to department phone calls and responsible for completing
clients requests
. Responsible for overseeing and responding to all incoming and outgoing
emails regarding creditor offers and for tracking the status on
client's accounts.
Kentrel Corporations, Bronx, NY
May 2009 - January 2010
Data Entry/ Office Manager
. Responsible for clerical duties such as faxing all documents to the
main office (Pennsylvania office)
. Performed data entry specifically creating route sheets for all 45
technicians using MITS program
. Utilized Microsoft Office: M.S. Excel to create route sheets; M.S.
Word to outline all daily duties and fax to main manager; M.S. Outlook
to email all daily reports done by technicians.
. Responsible for responding to all incoming phone calls and completing
general office tasks
. Maintained schedules for departmental technicians/employees
. Delegated assignments to employees
Leoncio's Construction Business Bronx, NY
April 2008 - May 2009
Volunteer
. Collected and submitted client requests into an organized Microsoft Excel
worksheet
. Responsible for performing clerical tasks such as filing documents and
maintaining privacy of
each client file
. Drafted office documents using Microsoft Word such as company flyers,
general reminders,
and general sales forms
. Responsible for responding to all phone calls and transferring to the
appropriate
departments and personnel
Victoria's Secret, New York, NY
October 2006 - May 2008
Sales Associate/ Lead Associate
. Responsible for greeting and interacting with customers
. Handled registers, sales, and oversaw fitting rooms
. Responsible for collecting and submitting sale transactions completed by
all employees at the
conclusion of each business day
. Maintained organization of store merchandise on the sales floor
Computer Language/Skills:
. Certified in Microsoft Word, PowerPoint, Excel,
Publisher, Access, and QuickBooks
. Typing ability: 55WPM
. Fluency in Spanish (both written and spoken)