Manager Customer Service
Resume:
Raji Nagarajan
Cupertino, CA 95014
Cell : 408-***-****(H)
OBJECTIVE
To obtain a meaningful and challenging position that enables me has a proven leader in the
areas of sub ledger accounting with QuickBooks (A/R, A/P, Budget) and Human Resources
with Payroll and Employee benefits.
CAREER PROFILE
• Strong accounting knowledge and background.
• Ability to work with accounting software like Quick-books and Contact Manager.
• Detail oriented, efficient and organized professional with extensive experience in
• accounting systems.
• Possess strong analytical and problem solving skills, with the ability to make well
• thought out decisions.
• Highly trustworthy, discreet and ethical.
• Resourceful in the completion of projects, effective at multitasking.
• Solid bookkeeping skill.
• Good writing and communication skills.
• Experience in Word, Excel, and Contact Manager.
• Able to quickly learn new software packages.
Brain Bench Certified Web application development using in HTML/ DHTML with 72%
Technical Skills
GUI : MS ACCESS, Visual Basic, Oracle Forms & SQL*Plus
RDBMS/DBMS : SQL,Oracle 9i (PL/SQL)
Web Server : Knowledge and concepts only
EXPERIENCE
Bax Global, CA December 2010 – Present
Accounting Assistant
Performing the full accounting cycle using Contact Manager accounting software.
•
Handled the complete accounting cycle, including opening, posting entries and
•
closing of accounts and preparation of various accounting reports.
Assisted in accounts payable and accounts receivable departments.
•
Created vendor accounts and generated weekly on demand checks.
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Prepared payments and wire transfers.
•
Created customer accounts and linked them to parent accounts when necessary.
•
Prepared new and renewal of service agreements.
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Prepared sales and service invoices.
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Posted payments for AR invoices.
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Assisted payroll preparations by calculating time details and other duties.
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Input of all credit card charges.
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Reconciliation of bank and credit card statements.
•
Danelec, CA December 2007 – March, 2009
Customer Service Admin/ Accountant
•
• Design and development of Banking software which will do petty cash, write off’s,
charge backs, Payment and Receiving process for Invoice Entry Module (Intranet
application)
• Developed some of the business components using webservices.
• Created functions for duty calculations and validation of the inputs.
• Designed security module with role based authorization for the entire application
and services.
• Generated reports using MS Access and End User Reports
• Involved in the requirement gathering sessions from the clients for certain ongoing
enhancements in the product.
EDUCATION
Bachelors Degree in Science 1999
Anna University, Chennai
TRAINING
Attended training in Accounting and Quick-books Pro-2010 at San Jose Computer
Academy, San Jose Califonia
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