Project Manager Management

MARK LACATENA, PMP

* ******** ******* *****, ** 07470

Phone: 973-***-****

E-mail: ****@********.***

Project / Program Manager

Expertise: Program Management and Leadership - Document and Content

Management -

Architecture and Integration

B

usiness-focused leader offering 20+ years of success in the healthcare and

insurance industries including tenure with HMOs and pharmaceutical

companies. Background includes experience in acquisition and implementation

of new technology, global team leadership, small and large-scale global

project management, clinical systems development, healthcare data

warehousing, and reporting, multi-million dollar budget management and

more. Leverages technology and project management acumen and diverse

business function experience to define business problems, architect

solutions and navigate a company through technology changes. Highly

experienced in content and document management, regulatory compliance,

publishing, data warehousing and clinical systems technologies. An

accomplished public speaker who has been a guest speaker at multiple

industry conferences.

Core Competencies: Project Management and Leadership... Content and

Document Management... Computer Systems Validation... Research and Product

Development... Operations and Quality Assurance... Strategic Planning...

Marketing... Training and Mentoring Staff... Public Speaking.

Calculated Risk-Taker ... Innovative Problem-Solver... Change Management

Agent.

Business Knowledge + Technical Acumen + Creative Approach = Success

Certification: Project Management Professional - Project Management

Institute - 2004

Certified ScrumMaster - Scrum Alliance - 2011 (Pending)

CAREER HISTORY

AEGIS Insurance Services - East Rutherford, NJ 12/2008 to 5/2011

Project Manager, Enterprise Content Management

Challenged to lead the re-architecture of a Documentum deployment at a

leading insurance company specializing in the energy industry. The

resulting applications support global Claims, Loss Control, Underwriting

and Legal activities. . Managed architectural evaluations,

infrastructure and application provisioning, development guidelines and

compliance, vendor selection and management, and budget management.

V Led an Enterprise Content Management Re-architecture and

Infrastructure project managing project deliverables and budget,

project staff and client expectations. Initial rollout supported

Claims and Property Underwriting and Loss Control.

V Extended new architecture to Legal and Reinsurance functions in 7

months. All projects delivered under budget, on schedule and with

expected functionality.

V Completed roll out to all Underwriting and Loss Control departments in

12 months.

V Built an extensible enterprise architecture that defined capabilities,

standards and processes that are reusable in future technology

projects.

V Chairman, Project Management Center of Excellence

XL - Stamford, CT 8/2005 to 11/2008

ASSISTANT VICE PRESIDENT, Enterprise Content Management

Challenged to create and lead a new development group in the Application

Shares Services Division to support global business development and $6

million in annual projects. Spearheaded enterprise content management

activities for multiple business units and offices in the US, London and

Bermuda. Leadership role involved architectural evaluations,

infrastructure and application provisioning, development guidelines and

compliance, vendor selection and management, and budget management.

Significant activities also include document and content management,

technology acquisition and provisioning, infrastructure management and

process development. Manage an international team of two Business

Analysts/Project Managers and five Developers; indirectly supervise six

Technical Services Specialists and outsourcing teams.

V Started up an enterprise content management architecture and

infrastructure in London and Stamford, Connecticut that was the

springboard to future technology projects. Initiative involved

defining standards and processes related to development, production,

and quality assurance.

V Acted as Project Manager for a significant legal content management

system that creates a global repository for paper and electronic legal

documents across the corporation. Project reduced legal expenses.

V Spearheaded an e-filing cabinet project to support cost effective

implementations for content management applications.

V Contributed to a multi-million dollar revenue stream by establishing a

loss prevention extranet. Project creates property loss prevention

survey reports regarding client properties and distributes information

on a secure external facing website used by client's risk managers.

V Saved substantially from list prices by negotiating terms for an

enterprise contract with leaders of EMC/Documentum.

V Elected to the EMC/Documentum Financial Services Industry Advisory

Council. One of several thought leaders that consult with EMC on

product functionality required by financial service companies.

BAYER PHARMACEUTICAL DIVISION - West Haven, CT 1/1996 to 7/2005

IS PROJECT MANAGER - 2000 to 2005

Tapped to lead the expansion and forward momentum of the Document

Management Systems Team charged with maintaining applications to manage

over eight million pages of documents submitted to national and

international regulatory agencies such as the FDA and support

implementation of global R&D applications. In summary, spearheaded

Document and Content Management Systems for North American Bayer

enterprises, technology needs assessments, project scope definition,

budget design, global project management, global relationship management,

regulatory operations support, application architecture, infrastructure

management, vendor relations, and change management initiatives. Prior to

reorganization in July 2004, held HR and budget accountability for

Document Management Systems. Managed a five-person team and collaborated

with multiple colleagues in the US and Germany.

V Presided over a global design and infrastructure initiative and North

American implementation project when Product Development folded from a

62 country infrastructure to a single global organization. Managed a

ten-person global team and was catalyst in project delivering a

significant improvement in pharmaceutical product development

timelines and accompanying document models and milestones.

V Provided technical leadership and project management expertise to

AdTracker project designed to help US Marketing Group to slice

advertising and promotional material review costs and standardize

material tracking and electronic submissions. Instrumental in project

delivering a return on investment in less than one year by generating

a six-figure savings in shipping and courier fee costs.

V Led an electronic submissions project enabling company to submit

documents to regulatory agencies three months ahead of projected

deadlines and save costs by downsizing staff members. Previously the

staff needed several months to manually prepare documents for

submission.

V Chosen as US Project Manager for an existing Electronic Archive System

project. Application was transferred to a Documentum-based archive in

the US and Germany and included migration of 800 gigabytes of scanned

images. As a result, regulatory compliance was strengthened, and by

retiring an existing system, cost savings were realized.

V Acted as Project Manager and Application Architect for an Accounts

Payable Document Management System designed to reduce processing time

and enable company to promptly pay any overlooked A/P invoices.

V Won Quality Excellence Award in 2002 for VEST-ED (eSubmission of

Vardenafil) and in 1999 for Remote Access Team.

IS PROJECT LEADER - 1998 to 2000

Initially joined Bayer providing IS support for Clinical Trial data

collection and statistical analysis projects, a critical component to

pharmaceutical product development. In 1999, began working in the

Document Management Team and directed all aspects of multiple Document

Management Systems projects.

V Directed a QA Document Management Project to shift production

documentation processes to a technology platform. Managed team that

created a 21 CFR 11 compliant application allowing staff to resolve

bottleneck issues and improve compliance issues.

V Led a Partner Communications Project and a cross-functional IS team

tasked with creating a two-part solution to improve communications and

resolve problems with delays in closing clinical trials. Established

T1 network connections for Clinical Research Organizations and a modem

pool for associates performing remote monitoring functions on PCs.

STAFF ANALYST - 1997 to 1998 ( SENIOR ANALYST - 1996 to 1997

Relationship Manager between IS and Statistics and Data Systems,

identified technology and business improvements, and provided project

definition and management to execute improvements.

V Participated in an Electronic Data Capture Project as company desired

to boost success rates for clinical trial data transfers from a low

25%. As Project Manager, guided a cross-functional team comprised of

end-users, IS and EDC (vendor) staff that achieved a 95% post-

implementation data transfer success rate.

V Managed a cross-functional team consisting of internal IS and vendor

staff members that contributed to the success of an EDC-Impact

Interface Project. Harnessed the power of EDC data collection

technology to monitor patient recruitment rates and complete clinical

trials faster than before. Time and cost savings were achieved for

expensive Phase I, per-patient clinical trials.

V Leveraged project management expertise and participated in ClinTrial

Implementation Project when company selected a global platform for

clinical trial data gathering and analysis initiatives. Facilitated

Oracle training for the Statistics and Data Systems Department staff

and contributed to mainframe service costs reductions.

COMMUNITY HEALTHCARE PLAN - Wallingford, CT 2/1992 to 1/1996

SYSTEMS ANALYST

Leveraged technology expertise and joined company to assist an HMO in

migrating from minicomputer based applications to Oracle client server

applications. Scope of functions included application architecture,

strategic planning, technology and data warehouse evangelizing, database

design, CASE tool engineering, quality improvements, technology

assessments, change management initiatives, and providing IS support to

client communities.

V Key player in a Mammography Tracking System Project that identified

and tracked at-risk breast cancer patients. Instrumental in delivering

a $1.75 million malpractice cost savings in first year.

V Architected a data warehouse and end-user reporting solution and

evaluated an end-user reporting tool that was adopted company-wide.

Decision Support System improved key performance indicator management

report and lowered cycle time for Clinical Quality reporting regarding

support of patient care improvement projects.

V Facilitated an IS Strategic Study including a business analysis and

technology upgrade deployment. Efforts led to adoption of CASE

toolset, changes in technical standards and RAD/JAD system development

lifecycle solutions.

GROUP HEALTH ASSOCIATION - Washington, D.C. 6/1987 to 1/1992

SYSTEMS DEVELOPER

Key activities including functioning as a relationship manager regarding

membership, billing, and claims applications, leading membership data

warehousing projects and converting the membership application migration

project to Oracle. Specific details including business process

improvement identification, negotiating application improvements and

support requirements, developing applications, entry screens and

reports, project management and end-user training.

V Designed and managed a membership application system housing

information for 250,000 patients and serving as platform for

developing related applications in care delivery, premium and care

billing, and claims.

V Migrated systems to Oracle and subsequently architected new solutions

and moved company to a client server environment.

V Championed a Pharmaceutical Card System Electronic Data Interchange

solution that extracted, formatted, and transmitted program

information to vendors. Technology improved customer access to local

pharmacies.

V Created data warehousing and utilization reports to identify cost

savings and care improvement opportunities. Effort was foundation for

NCQA reporting and eliminated need for customized COBOL reports.

EDUCATION & PROFESSIONAL DEVELOPMENT

Masters of Arts degree

SUNY College at Brockport - Brockport, NY

Bachelor of Arts degree

Brown University - Providence, RI

SharePoint Practitioner - AIIM July 2011 (Pending)

Certified ScrumMaster - July 2011 (Pending)

Lean Six Sigma Yellow Belt - June 2011

President, Wayne Toastmasters - June 2011

EMC Records Manager Administrator - August 2010

NJ PMI Project Management Symposium - November 2009

PMI Seminar at Sea - 2009

XL Performance Development Program for Supervisors - 2007

Momentum/EMC World - 2010, 2007, 2006, 2005, 2004 2003, 2002, 2001, 2000,

1999

Toastmasters International, Competent Toastmaster, Competent Leader

Seybold - August 2004

AIIM Expo - March 2004

Helping Others Succeed - Oct. 2003

Drug Information Assoc. - Electronic Document Management - Feb. 2003 and

Feb. 2001

New Manager Leadership Development (3 weeks) - 2000 to 2002

Treating Validation from a System Perspective - 1999

East Coast Oracle User Conference - 1999

CONFERENCE PRESENTATIONS

Perfecting the Practice of Communication through Phone and Web

Toastmasters District 53 Spring 2008 Conference - May 2008

I have my licenses! Now what?

Momentum - Anaheim, CA - Sept. 2006

Bayer: Speedy Invoice Payment

Momentum 2005 - Las Vegas, NV

Bayer: Movin' On Up - Adventures in Migration

Momentum 2004 - Montr al, QC - Nov. 2003

How Bayer Implemented a 21CFR11 Compliant EDM Solution to Actively Manage

the Creation, Review, Approval, and Dissemination of Sales and Marketing

Materials

DIA Electronic Document Management Conference, Philadelphia, PA - Feb. 2003

Momentum 2003 - New Orleans, LA - Nov. 2003

AIIMExpo - New York, NY - Mar. 2004

Seybold - San Francisco, CA - Aug. 2004

Bayer-GSK: Using Documentum to Promote Vardenafil

Momentum 2002 - Orlando, FL

DUNE - Boston, MA - Oct. 2002

DIA Electronic Document Management Conference - Philadelphia, PA - Feb 2003

Getting from Here to There: How to Succeed with Content Management

Momentum 2001 - Chicago, IL

Redirecting Medical IP8 Application Design

Documentum 4i and Supporting Products

Bayer Pharma Research and Product Development Joint Information Meeting -

Germany - Mar. 2001

Document Management at Bayer Pharma, NA

First International Conference on Electronic Document Management at Bayer -

Germany - Nov. 2000

The Bayer CDMS: Core Document Management System

Momentum 1999 - San Francisco, CA

Dynacode: Adventures in Dynamic SQL Programming

Platforum 1998 - Chicago, IL

East Coast Oracle Users Group (ECO 1999) - Boston, MA

Remote Data Entry in North America

Bayer Pharma Research and Product Development Technical Exchange Meeting -

West Haven, CT - 1998

Defining and Enforcing Business Rules

East Coast Oracle Users Group (ECO 1994) - New York, NY

TECHNICAL INVENTORY

Infrastructure: Understand basic IS Security and ITIL processes,

infrastructure (SAN, NAS, System Clustering, and DR/BCP), and networking

concepts

Application Development: Documentum, Captiva, SharePoint, Oracle/SQL, data

reporting packages, and 3GL programming languages

Business Software: Liquent EZ Subs, MS Office Products, Lotus Notes, MS

Project, MS Visio, SAP, PeopleSoft HR

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