Engineer Sales

Petar I. Kovac

*** ******** **. *******, ** *****

Mobile: 773-***-**** Home: 847-***-****

Professional Profile: www.linkedin.com/in/petekovac Email:

*****.*****@*****.***

Sales Engineering

A highly accomplished visionary leader with experience successfully

launching and managing sales, pre and post sales of digital products on a

global scale. Adept at understanding interdependent relationships between

technical and businesses issues. Proven success in identifying growth

opportunities, developing go to market strategies, product development,

pricing strategy, and marketing. Excellent interpersonal and communication

skills, facilitating persuasive presentations and productive

relationships with customers, partners, and employees, high level

executives, OEM partners and retail distributors. Excellent knowledge of

international management, has worked with partners in Asia, Europe, and the

Americas.

Core Competencies

Visionary Leadership Pre/Post Sales Support Marketing Materials

Product Marketing Product Life cycle New Product Introductions

Product Management Strategic Relationships Business Development

Professional Experience

Teamcast Inc - 111 W. Washington St

Chicago, Illinois, 60602

Sales Support Engineer

June 2009 - May 2011

Serves as a direct contact for sales and marketing for the broadcast and

ENG market in North America as well as supports the full product line for

North America.

Lead technical support duties in North America as well as sales for the

ENG/Microwave sector. Complete product specialist in regards to assisting

partners to best develop and launch their products from the Teamcast OEM

product range. Conducts product presentations, demos, and assists with

product integration. Manage new products and technologies before launch,

and a direct sales contact for the ENG and broadcast market for North

America.

Key Achievements:

Successfully developed new technology solutions from the ground up for the

ENG sector in

North America

Created new product power point for customers to enable the sales team to

quickly and efficiently present the product

Assisting all customers with technical questions, solving over 90% within

48 hours Organized product demos/demo tours around North America once per

month

Doubling product sales since 2009 for the broadcast (ATSC) market, as well

as designing new products to better serve the ENG/Video Link market

Motorola Inc - Zagreb, Croatia August 2008 - February 2009

Regional Sales/Marketing Manager

Serves as a direct contact for sales and marketing for Mobile Operators in

Croatia and Bosnia &

Herzegovina.

Executive owner of all marketing strategies for Bosnia &

Herzegovina, product management operational activities, and country

management with key contributions to sales, strategic planning, and

business development. Defines product requirements and provides direction

on product design to the EMEA Portfolio Team. Develops and implements

strategies for marketing campaigns. Develops and maintains relationships

with prospective and existing customers, partners, and vendors. Support for

POS with both Mobile Operators and retail distributors. Manages and

maintains a smooth country operation by working with different internal

sectors such as Global Accounts, After Sales, Operations Management and

Finance Management. Trained and supervised team of Brand Managers on new

products and technologies before launch.

Key Achievements:

Successfully launched three strategic marketing campaigns in Q408 country

wide in Bosnia

& Herzegovina for two mobile operators both with ATL and BTL marketing,

increasing sales and market share

Created quarterly sales training for mobile operators and distributors to

support new products and educate the customer on Motorola's upcoming

products and technologies

Developed new pricing techniques to better assist the customer in product

positioning

Motorola Inc. - Zagreb, Croatia August 2005 - August 2008

Technical Account Manager

Served as lead Technical Account Manager for six mobile operators

in Croatia and Bosnia &

Herzegovina as well as retail channels in Croatia.

Defined and implemented product requirements, software requirements,

planned the time to launch schedule with the customer, and was champion of

the new product introduction process. Coordinated testing, bug fixes, and

new feature requirements of mobile software for new products. Controlled

the new product introduction process by guiding a product through each

quality gate, review of user manuals, completing the import license

procedure, setting up the in box contents, overseeing the

production of the mobile handsets, and assisting the shipping from

the factory to the customer resolving any issues that might occur.

Active involvement with the EMEA Product Portfolio Team with new product

design and feature set. Conducted training for Brand Managers and Sales

Managers on new technologies and new feature sets. Owner of product

presentations and demonstrations for Mobile Operators as well as retail

distributors.

Key Achievements:

Defined product launch strategies, product requirements, directed launches

with multiple products simultaneously across two countries and different

cultures

Developed and executed product launches from early stage-gates to product

shipment

Ability to merge all sectors of Motorola to support the technical needs of

small and large Mobile Operators - ensuring the highest level of customer

service

Developed a strategic new process for shipping products to Bosnia &

Herzegovina via air transport, this allowed the product to be shipped

faster, with more accuracy to the customer, and in return more cost

effective

Shimadzu Corp. - Zagreb, Croatia July 2003 - August 2005

Analytical Product Engineer

Served as a product engineer to assist the sales team in product definition

and oversee the product line for the Total Organic Carbon (TOC) series for

pre and after sales for Croatia, Slovenia, Bosnia & Herzegovina, and

Serbia.

Designed plans for importation, installation, education, and product

support. By supported all the units in the region I ensured that each site

were operational. Performed bi-yearly qualification/verification testing -

ensuring a product accuracy of over 99.8%. Assisted the sales team to make

certain that all unit specifications were in compliance - room size, air

purity, and IT network. Trained doctors, technicians, and end users on the

methodology and use of the systems.

Key Achievements:

Implemented new service protocols that allowed the end user to repair small

errors. Educated each user and was able to certify them

Able to learn new complex technologies in chemistry to better serve the

needs of the customer

Able to manage large and complex projects in multiple countries

simultaneously

Sabo Inc. - Zagreb, Croatia September 2001 - July 2003

Technical Product Engineer

Served as a technical product engineer for importing, servicing, and

launching new mobile handsets

from Philips, Mitsubishi, Benefon, and Sendo in Croatia.

Lead engineer for the product line of mobile handset manufacturers in

Croatia. Defined test cases that the mobile handset needed to pass in order

for operator testing to start. Supported the organization with product

presentations with the customers, marketing input, service repair of mobile

handsets, and creating import licenses for each product.

Key Achievements:

Implemented service center repair procedures, customer support procedures,

and created a web based environment so that the end user could be updated

of the service status

Able to present different brands as one to the customer without any brand

overlapping the other

Lead a project that used a GPS Benefon ESC! to help in the efforts of de-

mining parts of the country. Project gave way to using GPS systems to track

mines and help the military to more effectively map mine fields and de-mine

the areas

Education and Credentials

DeVry University - Chicago, IL 1997 - 2000

Bachelor of Science - Electronic Engineering Technologies

Motorola Digital Six Sigma (White Badge) - Zagreb, Croatia 2006

Shimadzu Certified TOC Series Engineer - Duisburg, Germany 2003

Shimadzu Certified AAS Series Engineer - Duisburg, Germany 2003

Shimadzu Certified HPLC Series Engineer - Duisburg, Germany 2004

Benefon Certified Product Engineer - Salo, Finland 2001

Philips Certified Product Engineer -Zagreb, Croatia 2001

Sendo Certified Product Engineer - Zagreb, Croatia 2002

Mitsubishi Certified Product Engineer - Nanterre, France 2001

PC Proficiency

Microsoft Windows OS, Microsoft Office Excellent

Linux OS, Open Office Advanced

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