Customer Service Sales Representative

Rochelle Fisi

**** ************ **, *******, ** *4531 • 925-***-**** • ************@*****.***

Targeting: Administrative Assistant, Receptionist, Secretary, Data Entry, Payroll or Accountant Assistant, Clerk,

Human Resources

Upcoming Bethany University graduate offering a strong academic with internship experience.

Consistently recognized for troubleshooting skills and cost effectively resolve challenging issues.

Knowledge of Office, Word, PowerPoint, Excel, QuickBooks, Access, Outlook

Eager, quick to learn, and master new technology; equally successful in both team and self directed settings; and

proficient in a range of computer systems, languages, tools and testing methodologies.

Education

Bethany University – Scotts Valley, CA Degree Obtained: 12/09

Bachelors of Arts in Child Development– Honors

Bethany University – Scotts Valley, CA Degree Obtained: 4/11

Bachelor of Arts in Psychology Honors

Employment History

Counselor

The Pregnancy Center of Santa Cruz 1/11 to Present

Counselor to women and families in crisis pregnancies, Assist women in doing self tests for pregnancy, counsel

women regarding pregnancy, abortion alternatives, and relationship issues, Assisting in basic needs and material

assistance.

Chair Member

Step 2 This Fundraising Association 6/09 to Present

Regularly attends board meetings and important related meetings, Makes serious commitment to participate

actively in committee work, Volunteers for and willingly accepts assignments and completes them thoroughly and

on time, Stays informed about committee matters, prepares themselves well for meetings, and reviews and

comments on minutes and reports, Gets to know other committee members and builds a collegial working

relationship that contributes to consensus, Is an active participant in the committee's annual evaluation and

planning efforts, Participates in fund raising for the organization, Processing paperwork, Decisions on board

meeting agenda, Legal action, Marketing, and Human Resources department.

Executive Assistant to Accounting and Human Resources Department

The Jungle Fun and Adventure, Concord, CA

5/07-9/07

• Verify daily reports, Print checks, Invoices, Prepare refund vouchers, Balancing statements, Answering phones, Mail

service, Customer service, Filing, Faxing, Inventory, Human Resources, Payroll, Use of Word, Excel, Access,

Outlook, and QuickBooks

Secretary

Step 2 This Dance and Performing Arts, Oakley, CA

9/04-9/07

•General administrative and clerical work, Schedule appointments, Prepare letters and documents, Filing, Answering

phones, Take and relay messages, Maintain appointment diary either manually or electronically, Maintain reception

area, Answering e-mails, Distribute mail, Provide information to callers, Typing, Data entry, Sales Representative,

Bookkeeping, Scheduling, Cashier, Customer Service, Use of Excel, Word, and Office.

Sales Representative/Cashier

Encore Theatrical, Walnut Creek, CA

5/06-8/06

•Cashier, Maintain clean and orderly checkout areas, Issue receipts, refunds, credits, or change due to customers,

Answering phones, Customer service, Inventory, Resolve customer complaints

Sales Representative/Cashier

Staples, Antioch, CA

8/05-1/06

•Filing, Maintain clean and orderly checkout areas, Issue receipts, refunds, credits, or change due to customers,

Answering phones, Cashier, Customer Service, Resolve customer complaints

Misc. Education/Awards/Other:

• Administrative Director State of California Certificate BETHANY UNIVERSITY (2009)

• Deans List Bethany University (2007 2011)

• Academic Scholarship Bethany University (2007 20011)

Excel, word, powerpoint certified

References on request

Willing to travel/Relocate

Contact this candidate