Customer Service Data Entry

Kari L. Gaither

Santa Monica, Ca *****

310-***-**** *********@*****.***

Objective:

To obtain a position with a leading organization where I can utilize my

professional experience.

Summary of Qualifications:

Strong communication experience in high traffic environments

Customer focus, phone skills, data entry, self motivated and able to

complete tasks without supervision

Time management

Typing proficiency 55 WPM

Extensive experience in administrative services

Management and leadership experience in customer service

Microsoft Word and Outlook savvy

Real Estate Sales License

Professional Experience

2001 - 2008 Just Flowers.com

Customer Service Representative

Solved complex customer service issues,

Computer data entry

Generated online order processing and credit card charging

Controlled Outlook email retrieval, Live Chat and Skype

Utilized phone skills, sales, cash handling

Trained employees and acting supervisor during peak times

1999 - 2001 Point Financial Associates

Executive Assistant

Personal assistant to CEO in charge of accounts payable, bank deposits,

processing mail, data entry, Quickbooks. Responsible for scheduling and

arranging meetings and ordering office supplies. My position included

Manager in charge of materials control for the manufacturing department.

California State University Northridge

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