Manager Customer Service
Resume:
Christy Nguyen
Plymouth, MN 55446
*********@*****.***
Possessing an excellent history within an administrative and office role, I
opted to post my resume on Fox9 Job Shop for the General Management positions.
Noted in my resume, I’ve worked for different types of businesses that have given
me my knowledge and passion for what I do, which happens to be work and work
hard. I’m capable of managing and coordinating a staff while multi-tasking on a job
and get it done, due to the requirements from each position held and the variety of
company’s expectations that I’ve worked for over the last 4 years. My qualifications
will be a huge advantage to you because I’m able to problem solve, coordinate
teams, and on top of that stay organized.
Over the last three years, I’ve worked in offices, handling set duties and “as
needed” projects where I have made sure the departments that I managed had
employee coverage, frequent inventory updates, training of staff, contacting venders
and supply ordering. I have administered simple projects up to the most difficult,
ensuring the expectations of my department were met.
I have received hands-on experience within the following:
• Customer Communications
• Vender Communications
• Order Fulfillment and Processing
• Supply Requirements and Purchasing
• Multi-Line Phone Experience
• Management Experience
• Copy, Scanning, and Faxing
• Word, Excel, PowerPoint, and Outlook
• Exceptional Hospitality
• Special Projects
I’d like to discuss the position further if possible. You can contact me at
612-***-****. As you’ll see by my resume, I possess a variety of skills that
will prove to be very valuable to Presidio. I look forward to hearing from
you.
Christy Nguyen
Objective
In search of a job to enhance my office work abilities, also to exceed your company’s expectations,
and standards. Each previous employment I have been promoted to a higher position due to my great work,
and quick learning mindset.
Career Highlights / Qualifications
When I managed at Caribou Coffee, I was looking to someday work up to corporate for the company.
I never thought I would work in an office setting where I was in charge of faxing, copying, printing, scanning,
labeling, delivering, organizing, ordering, and even cleaning. I am truly the Jack(ie) of all trades. As of right
now, I work at a law firm downtown Minneapolis, where I am the Assistant Manager of the Office Services. I
assist my manager by ordering supplies, contacting vendors when things need to be ordered or fixed,
submitting employee hours, and also billing. Kill people with kindness attitude, and customers come first
mindset. If there is something I haven’t done, I am ecstatic to learn.
Experience
Caribou Coffee
Bloomington, Minnesota
July 2006 September 2008
Position: Shift Manager
I was a team member to start off with
Within a year I was promoted to Shift Manager
I’ve gotten on hands and knees and cleaned floors
Retained excellent memory on recipes, and guideline
OffiCenters
Bloomington, Minnesota
October 2008 October 2009
Position: Office Service Specialist
Answer phones for over 40 companies
Operate a multi line switchboard
Administrative work
Make coffee in the morning, and throughout the day
Billing clients
Articulate phone manner
Set up appointments
Send and receive faxes
Distribute and meter mail
NightOwl Document Management Services
Minneapolis, Minnesota
October 2010 Present Day
Position: Document Management Technician/Assistant Manager
Copy Documents
Scan Documents
Intermediate with Law 4.0
Print Documents
Hospitality
Clerical work
Ordering supplies
Manage a team when the manager is absent
Work with document jobs that have a rush deadline
Fast pace environment
Administrative work
Billing
Submitting of employee hours
Vender communications
Client communications/resolutions
Education
Some college – Normandale Community College (In Progress)
High School Diploma John F. Kennedy
Skill
I have the ability to multi task, and above and beyond professionalism. Early is on time, and on time
is late attitude. I’ve worked with Microsoft Windows, Excel, Word, PowerPoint and Outlook. I am very good in a
fast pace environment. 5 years total of different customer service settings.
References:
Rachael Johnson
6 years
Former Co Worker/Friend
Sarah Strahan
4 years
Former Co Worker
Octavia Henkels
6 years
Friend
Contact this candidate