Human Resources Management

Impart definable results applying & teaching human resources knowledge while positively managing

change

Senior Human Resources Professional with diverse professional experience spanning several organizational

types and industries. Proven ability to produce positive results in acquisition and internal reorganization

situations. Solid history managing generalist functional areas in small and large organizations. Project

management success track record in HRIS implementation and internal program development.

Areas of Expertise:

Demonstrated ROI Project Management Business metrics & analysis

System optimization Instructional design & training facilitation

EXPERIENCE & ACHEIVEMENTS

BHC Marketing, Carmel, IN 2011

(Current)

Marketing firm and Annuity Wholesaler (100 Employees)

CONSULTANT

Recruit, train, and manage independent annuities sales producers. Assist independent advisors on growing

their businesses by training them to leverage suitable product sales and marketing services. Offer generalized

training and one on one consultation based on client needs.

Zanett Commercial Solutions, Inc., Carmel, IN 2009 2010

Public IT Professional services consulting firm providing national Oracle and Microsoft solutions (200

Employees)

HUMAN RESOURCES MANAGER

Provide strategic and operational human resources management for company of 200 employees spanning 6

locations in the U.S. Guide Human Resources services, policies, and programs throughout the employee life

cycle from on boarding through exits. Drive initiatives to improve organizational efficiency and produce

positive bottom line impact to each practice P&L. Actively monitor company benefit utilization on a quarterly

basis and identify benefit plan design options for renewal period. Lead performance management and retention

programs in high performance culture. Manage immigration process for L1, H1, and green card candidates.

Serve as a point of contact and reference for all employees and act as a portal for information sharing with the

Leadership team. Supervise 2 part time resources.

Commanded reorganization process of two HR offices into one.

Restructured company strategy for benefits expenditure with defined contribution plan for medical

insurance meeting the 34% reduction goal determined by the executive team.

Initiated and managed the practice of $1.4M benefit reconciliation saving over $30k in first year; a 2%

reduction in dental pricing through invoice consolidation; and eliminated 6 hours per month of hand

reconciliation

Effectively shifted “island” culture into an increasingly interactive environment by implementing

Friday Lunches and Town Hall Meeting themes.

Implemented Document Management best practices for Human Resources, Recruitment, & Finance

teams resulting in instant, virtual access to all employee data.

President’s Award Nominee 2009

Lauth Group, Inc., Indianapolis, IN 2008

Privately owned national commercial real estate development and management company (300 employees)

HUMAN RESOURCES

Managed human resources directives for internal business units. Provided guidance and support to executive

and middle managers pertaining to employment issues. Conducted management training on leadership,

compliance, and performance management. Represented HR operations in inter departmental technology

steering committees. Handled all day to day human resources activities in a fast paced environment.

Headed project team assembled to demonstrate return on Ultimate Software HRIS investment.

Successfully added new system capabilities and automations to meet company goals of utilizing

progressive systems and increased efficiency to maximize productivity within the organization.

Identified 12.2% extraneous project expenditure and presented project plan to reduce annual

maintenance project costs by 71%.

St. Vincent Hospital, Indianapolis, IN 2007

Non profit hospital serving the Indianapolis, IN area; part of state’s largest healthcare employer (8,000

employees)

HUMAN RESOURCES BUSINESS CONSULTANT

Serviced seven departments within the Indianapolis healthcare system on human resources issues. Offered

employees operational support in staffing, retention, compensation, performance management, and associate

relations to multiple client groups. Implemented focus groups with executive summaries for areas with high

attrition and low employee morale.

Casting Technology Company, Franklin, IN 2006 2007

Stand alone business specializing in the manufacturer of aluminum automotive; formed by private investment

firm (100 employees)

HUMAN RESOURCES MANAGER

Formed Human Resources Department “from the ground up” in a foundry of 90+ employees for new stand

alone business that had previously been a division of a larger corporation. Won a “seat at the table” for HR

function by impressing the need for objective guidance on employment and business decisions with other

department heads. Devised comprehensive recruitment program by creating and managing to a workforce

plan with a systematic approach. Created and implemented company policies for operations and legal

compliance. Negotiated plan renewals with brokerage and insurance companies from census stages through

proposal review, plan revisions, and execution of contracts. Administer all company offered benefits. Aided

Accounting team in design of checks and balances payroll system to uphold wage law compliance and

structure pay rules in accordance with organizational objectives.

Managed implementation of Ceridian HRIS/Payroll and Time/Attendance systems from discovery to

implementation and maintenance. Project results added metrics capacity and data integrity previously

unavailable to organization; new information used in forecasting of labor costs and benefits planning.

Devised hybrid approach to purchasing employee benefits plans to maximize associate benefit and

minimize cost increase by leveraging investor buying power and renegotiating plan terms over an

increased time period. Bundled plan premium costs reduced by 4% from initial proposal and

maintained organization’s industry and regional market equity of benefits.

Created forecasting tool utilized by Management and Sales teams aiding in the strategic planning of

contract negotiations through 2012.

Alltel, Lexington, KY; Lubbock, TX; Tampa, FL 2005 2006

Alltel Wireless: A publicly traded, Fortune 500 company delivering wireless services through retail and B2B

outlets

Alltel: The wireline (local phone) branch providing broadband and telecommunications services; spin off to

Windstream

SENIOR CORPORATE TRAINING

Trained members of Management in key leadership and management principles. Facilitated multiple 2 day

courses covering topics of Leadership and Core Leader Values, Coaching for Peak Performance, Targeted

Selection, Communication, Interpersonal Styles, Advanced Communication and Coaching, and Managing

Performance Problems.

HUMAN RESOURCES (ALLTEL WIRELESS)

Served as primary HR contact for 502 employees including 3 VPs, 2 Directors, 12 Sales Managers, and 56

frontline Managers in 67 locations spanning 3 states. Provided consultation for managers on employee

coaching, counseling, discipline, performance improvement plans, progressive discipline, performance

management, and terminations. Managed corrective action process for corporate compliance, policy, and

operating procedure violations for multiple locations. Administered Professional Conduct, Merit Review, and

HR101 Training for new and tenured managers in retail and business markets.

HUMAN RESOURCES (ALLTEL WIRELESS) – Contd.

Conducted 57 internal investigation interviews in Q1 & Q2 2006 prompted by reported ethics

violations.

Spear headed Attendance Policy Roll Out project for newly acquired markets.

Ran New Employee Orientation Revamp project for Corporate HR designed to renew excitement in

company by new employees; program was rolled out nation wide.

Fashioned all base salary compensation offers by reviewing market pay levels and internal equity based

on skills and experience. Designed a common query and spreadsheet combination to standardize

results and reduce bias for all salary offers in Southwest Division.

INTERIM SR. HUMAN RESOURCES GENERALIST(ALLTEL/WINDSTREAM)

Managed compensation, labor relations, employee relations, performance appraisal process, unemployment

claims, and succession planning. Controlled grievance processes for 3 labor union locals. Instructed

managers on proper execution of electronic succession planning tool to utilize internal human capital and

develop bench strength.

Universal Music Group (serving UMVD), Fishers, IN

2003 2005

Division of world’s largest entertainment company managing all US distribution/returns of CD sales (500

local employees)

HUMAN RESOURCES GENERALIST

Diverse role spearheading operational initiatives to secure optimal performance for HR within union

environment. Managed hiring process for over 60 new employees within 10 month period to meet operational

demands. Developed program to monitor turnover rate within the first 90 days. Identified poor employee

performance and focused on training which reduced the turnover rate by 89%. Completed Affirmative Action

Plan for facility of 500 employees with applicant flow exceeding 1,500 annually. Handled all benefit and leave

administration, including over 80 FMLA requests.

Developed management sexual harassment training module as well as delivered training program for

over 500 employees at three locations throughout the United States.

Morgan Adhesives Company d/b/a MACtac, Columbus, IN 2002 2003

A Bemis company and manufacturer of pressure sensitive tapes, films and label materials (100 local

employees)

HUMAN RESOURCES / PAYROLL SPECIALIST

Managed records administration as well as recruiting efforts for 80 associates. Challenged to develop and

train management on new payroll system interface. Provided compensation analysis, benefits administration,

policy and procedure development / implementation. Managed oversight of HR applications including

SafetySoft OSHAlog and People Soft. Administered charitable contribution funds and directed activity in

local campaign drives. Experienced in processing payroll.

HRIS COMPUTER SOFTWARE

Ultimate Software UltiPro COGNOS Reporting SafetySoft OSHAlog

Ceridian HR/Payroll Web ADP Pay Expert Reporting Kronos

PeopleSoft HRconnection Microsoft Office Suite

EDUCATION TRAINING MEMBERSHIPS

B.S. Business/Computer Information Systems, Indiana University, Bloomington, IN

Bergerac Company’s “Trainer Talk” Training and Facilitation Skills (2006)

Senior Professional in Human Resources (SPHR) Member, Society of Human Resources Management

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