Customer Service Training
Resume:
Jhon Rusty Mier
Address: #** ******** **. ***. ******* St. Lipa Royale Estate
Inosloban, Lipa City, Batangas
Contact number: 091********
Email address: *********@*****.***
OBJECTIVES
To apply concepts, theories and principles to my work, share all knowledge I’ve learned that will
bring the advancement and mutual benefits to the institution.
To obtain a position that would best fit my qualifications and further develop and enhance my
skills for continuous career and personal improvement.
EDUCATIONAL ATTAINMENT
COLLEGE: Bachelor of Science in Hotel and Restaurant Management
De La Salle Lipa, Lipa City Batangas
2011-2013
Certificate in Hotel and Restaurant Management
De La Salle Lipa, Lipa City Batangas
2008-2010
SECONDARY: St. Augustine International School – Biñan
San Pedro, Laguna
2006-2008
Colegio San Agustin – Biñan
San Pedro, Laguna
2004-2006
PRIMARY: St. Peter Academy
San Pedro, Laguna
2000-2004
Our Lady of Miraculous Medal School
San Pedro, Laguna
1998-2000
SUMMARY OF SKILLS
Proficient Skills on:
• Customer Service
• Knowledge on Microsoft Word and PowerPoint
• Basic knowledge on bartending
• Teamwork/Collaboration
• Leadership
• Communication
• Adaptability and Flexibility
• Skills on cooking
ON THE JOB TRAINING (OJT)
On The Job Training / Practicum
Brasserie CiÇou
628 hours (Kitchen Staff)
Brasserie CiÇou – Cyrille Soenen Restaurant Inc.
57 Annapolis St., San Juan Greenhills Metro Manila, Philippines
On The Job Training / Practicum
Chez Rafael De La Salle Lipa
150 hours (Food and Beverage, Front Office, Housekeeping and Kitchen Staff)
De La Salle Lipa – Lipa City, Batangas
On The Job Training / Practicum
Mang Inasal Robinson’s Lipa
150 hours (All Around)
Lipa City Batangas
TRAINING AND SEMINAR
Magsaysay Training Center
Basic Training
6F Times Plaza Building, United Nations Avenue cor. Taft Avenue, Ermita, Manila, Philippines
June 27 2014 – July 7 2014
SEAMARJHRMTC
Integrated Training in Food and Beverage / Housekeeping and Bartending
6th Floor Marc 2000 Tower Quirino, Manila
November 11-15, 2013
Culinary Demo Lecture & Wine Lecture
Marina Bay Sands and SHATEC Institute
Singapore, Singapore
March 8, 2013
Training Workshop with Hands-on in Fidelio-Opera Front Office Management System
College of Saint Benilde Hotel, Malate, Manila
September 22, 2012
LEARNING - SEMINAR
Gloria Jean’s and T.G.I. Friday’s
Ortigas, Manila
February 17, 2011
STAY AND LEARN LIVE-IN SEMINAR
Lima Park Hotel – Malvar, Batangas
October 2-3, 2009
PERSONAL DATA:
NICKNAME : Rusty
HEIGHT : 5’7
CITIZENSHIP : Filipino
DATE OF BIRTH : January 21, 1992
RELIGION : Catholic
STATUS : Single
LANGUAGE : English and Tagalog
AGE : 22
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