Manager Director
Resume:
JAMES R. JOHNSON, SPHR
Franklin, Tennessee 37067
*********@**********.***
CAREER SUMMARY & PRINCIPAL STRENGTHS
Over 30 years of labor and employee relations experience as an Executive,
Consultant, Advocate, Mediator and Arbitrator in the service,
manufacturing, transportation and healthcare industries, with a solid
record of change management and contribution to the bottom-line, reducing
labor costs, improving morale & productivity and minimizing the impact of
external influence. My principal strengths are:
. Developing effective negotiating strategies that eliminate unnecessary
labor costs and impediments to productivity without unwanted disruption
of operations.
. Spreading labor expertise across organizations through job-relevant
manager training, coaching, counseling and assertive contract
interpretation.
. Reducing union interference by serving as a solid anchor for managers,
strengthening management skills & confidence and establishing appropriate
relationships with labor representatives.
. Defending union-free status through positive employee relations,
assertive training & communication programs and effective counter-
campaigns.
. Highly successful chief negotiator in more than one hundred labor
negotiations.
KEY ROLES AND ORGANIZATIONS
DIRECTOR OF LABOR RELATIONS - Sodexo USA (2010 to Present). A major
food and environ-mental service company with more than 120,000 employees at
6,000 client sites in the US, and 380,000 employees world-wide.
AVP, LABOR & EMPLOYEE RELATIONS - Hospital Corporation of America (2007 to
2009). A Fortune 100 healthcare organization, operating more than 170
hospitals, with over 250,000 employees.
SYSTEM DIRECTOR, LABOR & EMPLOYEE RELATIONS - Appalachian Regional
Healthcare System (2005 to 2007). A major healthcare organization in
Kentucky and West Virginia, with 9 hospitals, 10 clinics, two unions and
6,000 employees.
PRINCIPAL AND SENIOR CONSULTANT- Ad Hoc Associates (1991 to 2005). A
Labor & Employee Relations consulting firm that also operated as or
through: Plan B, Chess-board and BMA Consulting.
DIRECTOR OF HUMAN RESOURCE MANAGEMENT- The University of Chicago Hospitals
(1986 to1991). A world-class academic Medical Center operating four
hospitals and twenty-six clinics, with 6500 employees and five unions.
DIRECTOR OF ON BOARD OPERATIONS -Amtrak (1983-85).DIRECTOR OF LABOR
RELATIONS - Amtrak (1973 to 1983). The major rail passenger
transportation organization in the United States, with 23,000 employees and
seventeen labor unions.
LABOR ARBITRATOR AND MEDIATOR. (1985 to 2005).
EDUCATION
BA, Business Administration and Economics, Loras College. Additional
Graduate and Executive Develop-ment work in Business, Finance, Human
Resources and Labor Relations at Loyola University, Governor's State
University, Harvard Business School and the University of Virginia.
Contact this candidate