Customer Service Real Estate
Resume:
SONYA BLONDE
*** *. ******* **., *******, AZ **027
602-***-**** / *******@***.***
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QUALIFICATIONS
My skills as Development Coordinator can be transferred to any position
that needs a highly organized, self-motivated and detailed oriented
individual. I thrive on a busy, multi-tasking environment, providing
effective solutions that require research, analytical skills and excellent
written and verbal abilities. I am reliable and strive to set a
performance example for co-workers and clients.
SKILL SET
Microsoft Word Adobe Acrobat
Microsoft Excel Lotus Notes
Expesite Claritas iMark Online (demographic system)
Microsoft Outlook
EDUCATION
1982 Graduate from Alhambra High School, Phoenix, AZ
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PROFESSIONAL EXPERIENCE
Wendy's International, Inc. - Tempe, AZ April 2, 2001 - November
19, 2008
Regional Real Estate Development Coordinator
. Responsible for coordinating and expediting all aspects of real
estate development for Company and Franchise units, including
the review of contracts/leases, surveys, site plans,
environmental assessments and title commitments. Maintained the
regions "development" database (DevCom) system as well as the
region's Expesite database system.
. Worked closely with our Legal Department in facilitating the
closing process for properties Wendy's had purchased or leased
throughout the West Region. I also worked closely with the
Title Companies, Surveyors, Engineers, Soils and Environmental
Engineers in getting problems resolved toward expediting their
work to meet contractual deadlines.
. Partnered with other members of the development team, including
region and corporate levels; promoting professional and
effective communication to ensure new store development
progress.
Wendy's International, Inc. - Tempe, AZ April 16, 1984 to April
1, 2001
Administrative Assistant
. Secretary to the Director of Operations maintaining
communication between management and store levels. Compiling,
auditing and inputting of Restaurant Operating Systems data.
Calculating financial information on a daily, weekly, monthly
and quarterly basis. Daily use of customer service relations
with the public.
. Assistant to the Training Department preparing packages for all
levels of training classes for store management within the West
Region.
. Assistant to the Franchise Area Director maintaining
communication and secretarial duties for the franchisee's within
the West Region.
. Trained new Administrative Assistants for several Wendy's
offices throughout the West Region.
Previous Experience
Worked for American Express in Phoenix, Arizona through the high
school work program for three years. My position was in Customer
Service for their merchandise department.
PROFESSIONAL REFERENCES
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David Fieramosca / Grimaldi's
Director of Operations
John Ferrara / HMS Host
Regional Engineering Director
Kathy Seferian / Wendy's International, Inc.
Real Estate Director
Tod Holloway
Real Estate Director
Steve Capilouto AIA., NCARB
Architect/Construction Manager
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