Customer Service Manager

RONALD DERMIT SMITH

****w **th STREET

INGLEWOOD CALIF.90301

(310)259-5848cel / 310-***-**** Home

email:***********@*****.***

CAREER OBJECTIVE:

AUTOMOTIVE PARTS OR SERVICE WRITER

EXPERIENCE:

15 + years of experience with automotive Retail an

wholesale,customer service.

Account receivable,accounts payable,order

processing,high phone volume,public

relations,inventory control,and daily procedures.

SUMMARY:

6/1996-1/2010

BAP/GEON IMPORTED CAR PARTS

3817 SEPULVEDA BLVD.

CULVER CITY CALIF. 90230 f;310-***-****

SKILLS INCLUDE:

business representative,accounts manager,retail and

wholesale sales,inventory control, daily

ordering,build relation with customer,accounts payable,account

receivable,and data input.

1/1989-6/1996

BAP/GEON IMPORTED CAR

PARTS 3817 sepulveda blvd.

Culver city calif.

90230

SKILLS

INCLUDE:

responsible for daily operations of the branch,customer service and

support,accounting, sales,bookkeeping,phones,accounts

receivable,employees,and training an supervising the

branch.

5/1985-1/1989

ITM AUTOMOTIVE

CERRITOS CALIF.

SKILLS INCLUDE:

responsible for the operations of seven branches. Supervising

approximately 35 employee was responsible for the

general operations of the branches. Trained all

new manager,with equipment an procedures,and monitored work activities

make sure maximum profits for the business,customer service and

support,and problem solving.

EDUCATION:

LOS ANGELES CITY COLLEGE

majored in broadcasting,and communication.

COMPUTER SKILLS:

auto logs computer,window on line ordering,Craig

listing,and eBay.

ACHIEVMENTS :

inventory control,sales,motivation

of employees.

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