Customer Service Manager
Resume:
S arah Corte Resume Page *
Sarah Corte
Albany, NY 12210
*****.*****@*****.***
OBJECTIVE
To contribute to the growth of an organization by utilizing my clerical experience and medical billing knowledge.
EMPLOYMENT HISTORY
Office Manager Nov 2009 – May 2011
Dahm Management Erhard BMW
• Responsible for customer service, working directly with insurance companies, and
processing work orders and insurance estimates.
• Process accounts payable and receivable.
• Answer multiple phone lines.
• Inventory cars and supplies.
• Experienced with the data collection, processing, and follow up with insurance claims.
•
Andiamo Feb 2011 – May 2011
•
Hostess (Part time)
•
Responsible for greeting customers and managing a seating rotation for the servers.
•
Answer multiple phone lines.
•
Process dinner reservations.
•
Process ticket orders and show packages for Novi Theatre.
•
•
Office Manager Dec 2005 – Oct 2009
•
Schendel Corporation Max Printing and Copy
• Responsible for processing all orders, customer service, and ordering and inventoried all
supplies.
• Processed accounts payable and receivable.
• Answered multiple phone lines.
• Managed website and promoted sales.
• Typed reports and organized all files.
•
Office Manager Apr 2004 Dec 2005
•
Wayne Oakland Washtenaw Contracting
• Managed the day to day tasks of the office including: scheduling appointments with clients
typing and revising the contractor’s reports, and accounts payable and receivable.
• Organized and filed all paperwork for 25 employees.
• Managed the daily schedule and assigned tasks to all employees.
• Answered multiple phone lines.
• Assisted owner with creating presentations for meetings with clients.
•
S arah Corte Resume Page 2
EDUCATION
Hudson Valley Community College Biological Sciences Transfer Program
Troy, NY Summer 2011
Schoolcraft College Medical Biller and Receptionist Certificate
Livonia, MI Dec 2010
Phi Theta Kappa International Honor Society 2010
Spring Creek Academy High School Diploma
Thompson Falls, MT 2003
SKILLS
Experienced working with programs including:
•
Word, Excel, Publisher, QuickBooks, PowerPoint,
and Access.
Exceptional problem solving skills.
•
Excellent interpersonal communication skills.
•
Certified in CPR.
•
•
Contact this candidate